Go City Risk-Free Guarantee

We know that sometimes travel plans change. That's why we provide our risk-free guarantee with every purchase – you'll have up to 30 days from your purchase date to return any non-activated passes for a full refund.

If you have any questions or would like a refund on non-activated passes, please contact our Customer Care Team via email: [email protected] and provide your order number for a refund. We will gladly process your refund within two business days.

Please note – activated passes are non-refundable. Visiting any attraction activates your pass.