Cancun Guidebook

Chichen Itza & Valladolid Roundtrip Transportation

For more information, visit the Chichen Itza website.

 

 

 

Getting in: show your pass at the entrance.

Please note: entrance to Chichén Itzá is not included and an additional fee of 643 pesos is required by the Mexican Government. 

Hours of Operation

Tours run on Daily. Specific morning pick-up times will be provided once your reservation is confirmed.

Reservations required

Please email [email protected] or WhatsApp +52 1 984 114 1983  to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.

Please note: making your reservation will remove one choice from your pass. If you can no longer make your booking, please cancel 48 hours before your visit. 

Phone

+52 1 984 114 1983

Getting there

Address

Carr. Costera del Golfo 5009,

Yucatán, 97757

MX

Jungle Tour Speedboat in Cancun

For more information, visit the official Jungle Tour website.

Pass perk

  • Go City customers will receive 10% off at the official Aquaworld Boutique.

 

Getting in

Present your pass at the entrance.

Please note:

This attraction is only valid once during the lifetime of your pass. 

  • A $20 marine park/dock fee must be paid at check-in. A portion of the fee goes towards the conservation of MUSA. 
  • Not suitable for pregnant women. 

 

Hours of Operation

Daily: 9AM, 12PM and 2:30PM

Reservations required

Please email [email protected] or call 1-866-210-1236 (US/CAN) or +52 (554) 166-3092 (worldwide) at least 24 hours in advance to book your spot on the speedboat!

Please reference 'Go City Jungle Tour Speedboat' when making your booking. 

Phone

1-866-210-1236 (US/CAN) or +52 (554) 166-3092

Getting there

Address

Boulevard Kukulcan km 15.3, Zona Hotelera

Cancun, 77500

MX

Dolphin Encounter with lunch in Isla Mujeres

For more information, visit Dolphin Discovery-Isla Mujeres' website.

Getting in: show your pass at the Playa Langosta Pier in Cancun, before boarding the complementary ferry to Isla Mujeres. Please note you cannot arrive directly at Isla Mujeres.

Please note: This attraction cannot be combined with Royal Garrafon Natural Reef Park Adventure and be done on the same day due to location restraints.

  • A $15 dock and sea life preservation fee is due at check-in for this activity.

Hours of Operation

Open daily

  • Ferry departs: 9AM
  • Ferry returns: 5:30PM

Dolphin encounters take place at 10:30AM, 12PM, 1:30PM and 3:30PM.

Reservations required

Email [email protected] or call 1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance.

Please reference 'Go City Dolphin Encounter & lunch Isla Mujeres', and remember to let Dolphin Discovery know your pass number(s).

Phone

1-866-393-5158 (US/CAN) or +52 (998) 193-3360  (worldwide)

Getting there

Address

Kukulcan Boulevard

Cancun, 77500

MX

Parasailing Adventure in Cancun

    For more information, visit Parasailing Adventure in Cancun website.

    Parasailing Adventure in Cancun tickets help

    Simply ask our help team if you have any questions. 

    Getting In: present your pass at check-in

    Tips for parasailing in Cancun

    • Wear comfortable clothes and sunglasses with an adjustable strap to hang around your neck.
    • If you plan on getting wet, make sure to bring a towel and swimsuit.
    • Apply sunscreen before you take flight – it’s going to be a hot and sunny ride.
    • Parasail Cancun will pick you up directly from your hotel for an additional $5 per person.

     

    Hours of Operation

    Open daily from 9AM - 5PM. (Last parasail at 4.45PM).

    Closings & Holidays

    Open year-round, weather permitting.

    Getting there

    Address

    Marina Adventure Bay No.2

    Boulevard Kukulkan Km 6.5 Playa Tortugas,

    Zona Hotelera, 77500

    MX

    Sky Wheel Cancun

    For more information, visit the Sky Wheel Cancun website.

     

     

    Getting in: present your pass at the admissions booth.

    Hours of Operation

    Daily: 2 PM - 11 PM

    Getting there

    Address

    La Isla, Zona Hotelera

    Cancun, 77500

    MX

    Columbus Romantic Dinner Cruise with Steak or Veggie Option

    For more information, visit the Columbus Cancun Cruise website.

    Getting In

    Show your pass on arrival and you're in.

    Please note:

    • This offer is valid once during the lifetime of your pass.
    • A $15 dock and sea life preservation fee is due at check-in for this activity.
    • This is an adult-only cruise.
    • For the vegan menu, a booking is required.

    Hours of Operation

    Daily:

    Sunset Cruise: 5:30PM
    Moonlight Cruise: 8:30PM

    Please note: please arrive 30 minutes before departure time to make time for check-in. 

    Reservations required

    Email [email protected] or call 1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance.

    Please reference 'Go City Columbus Romantic Dinner Cruise with Steak or Veggie Option', and let Dolphin Discovery know your pass number(s).

    Phone

    1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance. Please reference 'Go City Columbus Romantic Dinner Cruise Veggie Option, and remember to let Dolphin Discovery know your pass number(s).

    Getting there

    Address

    Aquatours Marina

    Blvd. Kukulcán Km 6.5, Zona Hotelera

    Cancun, 77500

    MX

    Reef, Turtle and Shipwreck Snorkeling Tour

    For more information, visit the Reef, Turtle and Shipwreck Snorkeling Tour website.

    Reservation instructions: you can arrive for your experience day-of, or you can make a reservation (optional). If you are going to make a reservation, requests can be made via email to reef@totalsnorkelcancun.com or call: USA & Canada: 1 (800) 247-1641 at least 12 hours in advance. Worldwide: 52 998 234 0870 OR +52 998 234 0871. Please provide the date of the tour, hotel details for pick up, and your pass number(s) when requesting the reservation.

    Getting in: present your pass on arrival. 

    Please note

    • Round trip transportation is included within Cancun area.
    • Your tour includes a "Classic Snorkel Tube" and you can upgrade to a "Semi-Dry Snorkel Tube" for an extra $10 USD
    • A dock fee and reef conservation tax (total $15.00 USD per person) are due at check-in. 
    • Wear a swimsuit and bring a change of clothes to switch into at the end of your tour.
    • Apply sunscreen prior to departure.

    Hours of Operation

    Daily: 7AM, 9AM, 12PM, 2.30PM and 5PM.

    Getting there

    Address

    Carr. a Punta Sam 05-Mz.2

    Sm.80

    Cancun, 77520

    MX

    Open Bar at Congo Bar Cancun

    For more information, visit the Open Bar at Congo Bar Cancun website

    Getting in

    Just show your pass(es) on arrival.

    Hours of Operation

    Daily: 8:30PM - 3AM

    Getting there

    Address

    Punta Nizuc - Cancún 210

    Punta Cancun, Zona Hotelera

    Cancun, 77500

    MX

    Tulum Express Tour with hotel pickup

    For more information, visit the Tulum Express Tour with hotel pickup.

    Tulum Express Tour tickets help

    Simply ask our help team if you have any questions. 

    Getting In: just show your pass upon arrival at the Tulum Express Tour with hotel pickup and you're in – there's no need to purchase individual tickets at any of the Cancun attractions included on your pass. 

    Please Note: hotel pickup is included in Cancun, Riviera Maya, and Playa del Carmen.

    Tips for taking the Tulum Express Tour

    • Wear comfortable clothes and shoes.
    • Pack a swimsuit and sunscreen.
    • Bring a camera for those beautiful sights. 

     

    Hours of Operation

    Monday, Tuesday, Friday & Saturday

    Pick up from: Cancun: 7 AM - 7:30 AM, Playa del Carmen: 8 AM - 8:30 AM, Riviera Maya: 8:30 AM - 9 AM 

    Return to hotels: Cancun: 1 PM, Playa del Carmen: 12 PM, Riviera Maya: 11 AM 

    Reservations required

    Please email Simplex at [email protected] or WhatsApp +52 1 984 114 1983  to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.

    Please note: making your reservation will use one choice from your pass. You can cancel your reservation 48 hours in advance of your visit. 

    Phone

    +52 1 984 114 1983

    Getting there

    Address

    Hotel pick-up

    Zona Hotelera Tulum

    Tulum, 77765

    MX

    Royal Garrafon Natural Reef Park Adventure in Isla Mujeres

    Please note: This attraction cannot be combined with Dolphin Encounter with lunch in Isla Mujeres and be done on the same day due to location restraints.

    For more information, visit the Royal Garrafon Natural Reef Park Adventure in Isla Mujeres website.
     

    Royal Garrafon Natural Reef Park Adventure in Isla Mujeres tickets help
    Simply ask our help team if you have any questions. 

    Getting In: follow the reservation instructions above and show your pass at the Royal Garrafon Natural Reef Park Adventure in Isla Mujeres admission counter and you're in – there's no need to purchase individual tickets at any of the Cancun attractions included on your pass. 

    Meeting Point: Playa Langosta. Must arrive 30 minutes before departure time. Operations days are Tuesday to Sunday.

    Departure Schedule:

    Cancún to Isla Mujeres: 9AM
    Isla Mujeres to Cancún: 5.30PM

    Please note: a $15 dock and sea life preservation fee is due at check-in for this activity. If you choose to visit another Dolphin Discovery activity located in Cancun or Isla Mujeres on the same day, your subsequent dock and sea life preservation fee(s) will be waived.

     

    Hours of Operation

    Every day except Monday: 9 AM ferry departure from Cancun to Isla Mujeres. 5:30 PM ferry departure from Isla Mujeres to Cancun. 
    Please arrive at least 30 minutes prior to your ferry service.

    Closings & Holidays

    Closed Monday

    Reservations required

    Reservations are recommended and requests can be made at least 24 hours in advance by phone:
    Toll-free from the USA: 1 866 393 5158
    Toll-free from Mexico: 800 727 5391
    International:+52 (998) 193 3360 ext 200

    Or, by email at [email protected].

    All requests should include mention of Go City, Royal Garrafon, and your pass number(s).

    Getting there

    Address

    Playa Langosta Pier

    Blvd. Kukulcán Km 6.5, Zona Hotelera

    Cancun, 77500

    MX

    Coba and Cenote Swim with Lunch Tour

    For more information, visit the Coba and Cenote Swim with Lunch Tour website

    Getting in

    Show your pass and booking confirmation when you get picked up for the trip.

    Please note: 

    • The tour includes AC transportation, entrance fees to ruins and the Tankach Ha cenote, plus a buffet lunch.
    • The tour takes 4 hours approximately plus transportation time.

    Hours of Operation

    Tours on Wednesday. Specific morning pick-up will be provided once your reservation is confirmed.

    Reservations required

    Please email Simplex at [email protected] or WhatsApp +52 1 984 114 1983  to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.

    Please note: making your reservation will use one choice from your pass. You can cancel your reservation 48 hours in advance of your visit. 

    Phone

    +52 1 984 114 1983

    Getting there

    Address

    Chanchen 1, Cobá

    Cancun, 77500

    MX

    Ventura Pass at Ventura Park

    For more information, visit the Ventura Pass at Ventura Park website. 

     

    Getting in: present your pass at the ticket office. 

    Hours of Operation

    Thursday  - Sunday: 10AM - 5:00PM

     

    Closings & Holidays

    Monday - Wednesday

     

    Getting there

    Address

    Blvd. Kukulcan Km. 25 Hotel Zone

    Cancun, 77500

    MX

    Glow on the go facial by Adore MediSpa Cancun

    For more information, visit the Glow on the go facial by Adore MediSpa Cancun website.

    Glow on the go facial by Adore MediSpa Cancun tickets help

    Simply ask our help team if you have any questions.

     

     

    Getting in: turn up to your appointment and show your pass.

    Please note: arrive 15 minutes before your scheduled appointment to complete the consultation forms. 

    Cancellations: Must be 48-hour cancellation notice prior to your scheduled appointment.

    Hours of Operation

    Daily: 11AM - 7PM

     

    Reservations required

    Reservation Instructions: Please email info@adorespacancun.com or call +52 998 217 7849 to make your reservation. Please provide the date and desired time of the treatment and your pass number(s).

    Phone

    +52 998 231 7304

    Getting there

    Address

    Local A 23 Marina Town Center Cancún, Blvd. Kukulcan, Puerto Juarez, Zona Hotelera

    Cancun, 77500

    MX

    Coco Bongo Beach Party

    For more information, visit the Coco Bongo Beach Party website.

    Getting in

    Please show your pass and an official form of identification proving you are 18 years of age or older.

    Hours of Operation

    Tuesday - Sunday: 1PM - 7PM

     

    Closings & Holidays

    Closed on Mondays.

    Getting there

    Address

    Blvd. Kukulcan 30

    Punta Cancun

    Cancun, 77500

    MX

    Sunrise Wildlife Stand-Up Paddleboard or Kayak Tour

    For more information, visit the SUP Cancun website. 

     

    Getting in

    Your pass will be scanned upon arrival on the day of the tour.

    The 360 SUP Tours launch from Scuba Cancun at Kilometer 5, Hotel Zone Cancun. Meet beside the swimming pool.

    Pass perk

    You'll receive digital souvenir pictures & videos from your tour experience 

    Hours of Operation

    Daily tours: 7 AM and 9 AM 

    Please arrive 15 minutes before the scheduled tour departure.

    Reservations required

    Reservations are required at least 48 hours in advance. You can book your reservations via emailing: [email protected] or by calling/texting: +52  998 241 6443. Please mention Go Cancun Pass, the date of the tour, and your pass number(s) when requesting the reservation. Pass will be scanned upon arrival on the day of the tour.

    Please note: The SUP TOUR times are subject to change depending on the tides of the day of your tour. As well water and wind conditions can change suddenly affecting the time and/or day of your tour. There is a possibility we may need to reschedule. Postponement or cancellations are generally for safety reasons. Mother Nature does not always co-operate. Thank you for understanding.

    Phone

    +52 1 998 241 6443

    Getting there

    Address

    Boulevard Kukulkan, Km 5, Hotel Zone

    The 360 SUP Tours launch from Scuba Cancun at Kilometer 5, Hotel Zone Cancun. Meet beside the swimming pool

    Cancun, 77500

    MX

    Dolphin Encounter and Maroma Beach Club Access

    For more information, visit Dolphin Encounter and Maroma beach club access website.

     

    Getting in

    Present your pass at check-in

    Please note:

    • The use of a life jacket is required in all water programs.
    • For security reasons, the use of cameras in the water is not allowed, professional photos will be available for sale.

    Not included: 

    • Ground transportation service to our facilities. (Request your transportation by email to [email protected]or by phone 48 hours before the program at an additional cost depending on your hotel's location)
    • Photos of your experience with the dolphins
    • Other activities in Maroma
    • Beverages.

    Hours of Operation

    Every day except Tuesday: 10AM - 5PM 
    Swim Schedule: 10AM, 12PM, 2PM and 3:30PM

    Getting there

    Address

    Carretera Chetumal-Pto. Juárez Km. 503 + 200

    ,

    Snorkel in Musa Nizuc plus Subsee Experience

    For more information, visit the Aquaworld website.

    Pass perk
    Passholders will receive 10% off at the official Aquaworld Boutique.

     

    Getting In: present your pass at check-in for your tour.

    Please note: pregnant women are not permitted on the ride. This excursion does NOT Include $20 USD marine park/ dock fee – a portion of your fee is dedicated to the conservation of MUSA.

    Hours of Operation

    Monday - Sunday: 9AM, 11AM, 1PM

    Getting there

    Address

    Boulevard Kukulcan km 15.3

    Zona Hotelera

    Cancun, 77500

    MX

    Paradise SubSee Excursion at Paraiso Nizuc

    For more information, visit the Paradise SubSee Excursion at Paraiso Nizuc website.

    Pass perk
    Passholders will receive 10% off at the official Aquaworld Boutique.

    Getting in: present your pass at check-in for your tour.

    Reservation instructions: you can arrive for your experience on the day, or make a reservation (optional). If you are going to make a reservation, requests must be made at least 24 hours in advance. Requests can be made via email to [email protected] or by calling from U.S./Canada 1-866-210-1236 or Worldwide: +52 (554) 166 3092 . Please mention you have a Go City attraction pass, the name of the tour, and provide your pass number(s). You must have your pass the day of your reservation.

    Please note: pregnant women are not permitted on the ride. Entry does not include; $20 USD marine park/ dock fee – A portion of your fee is destined to conservation of MUSA.

    Hours of Operation

    Monday - Sunday: 9AM, 11AM, 1PM, 3PM

    Getting there

    Address

    Boulevard Kukulcan km 15.3, Zona Hotelera

    Cancun, 77500

    MX

    Photo Session on the Beach

    For more information, visit the Photo Session on the Beach website.

    Getting in: look for Cristina wearing a white top with her Cristina Sardaneta Photography logo on it. Present your pass for scanning. 

    Both locations are very easy to get to and are near bus stops.

    Hours of Operation

    Daily: 6AM - 7PM

    Reservations required

    Please reserve your spot at least 12 hours in advance. Requests can be made via email to info@cristinasardanetaphotography.com or call/text: + 52 1 998 214 3213. Please provide the date of the photo session, desired location and your pass number(s) when requesting the reservation.

    Phone

    + 52 1 998 214 3213

    Getting there

    Address

    Playa Forum -Blvd Kukulcan Km. 9.5, Zona Hotelera, Cancún (Meeting point: Outside of Coco Bongo)

    Playa Marlin - Blvd Kukulcan Km 13.5 Lote 24 S/N, Zona Hotelera, Cancún, (Meeting point: main entrance behind Kukulcan Plaza.)

    Cancun, 77500

    MX

    Albatros Catamaran Sailing Adventure "Plus"

    For more information, visit the Albatros Catamaran Sailing "Plus"  website.

    Albatros Catamaran Sailing Adventure "Plus" tickets help

    Simply ask our help team if you have any questions.

     

    Getting in: present your pass at the check-in

    Please note: a $20 USD per person Sea Life Preservation and Dock fee is not included and must be paid at the time of boarding directly at the dock. Anyone under 4 years old is free.

     

     

    Hours of Operation

    Daily: it's recommended that you get to the marina by 9.30AM for a 10AM departure. 

    Getting there

    Address

    km 3.5

    Blvd. Kukulcan, Zona Hotelera

    Cancun, 77500

    MX

    30-Minute Waverunner Rental Lagoonside

    For more information, visit the 30-Minute Waverunner Rental Lagoonside website.

    Pass perk
    Passholders will receive 10% off at the official Aquaworld Boutique.

     

    Getting In: you can arrive on the day for your experience or you can make a reservation (optional).

    Reservation Instructions: you can arrive for your experience on the day, or make a reservation (optional). If you are going to make a reservation, requests must be made at least 24 hours in advance. Requests can be made via email to [email protected] or by calling from U.S./Canada 1-866-210-1236 or Worldwide: +52 (554) 166 3092 . Please mention Go City, the name of the tour, and provide your pass number(s). You must have your pass on the day of your reservation.

    Please Note: pregnant women are not permitted on the ride. This excursion does NOT include a $20 USD marine park/ dock fee – a portion of your fee is dedicated to the conservation of MUSA.

    Hours of Operation

    Daily: 9AM - 5PM, every 30 minutes

    Getting there

    Address

    Aquaworld Marina

    Boulevard Kukulcan km 15.3

    Cancun, 77500

    MX

    Extreme Adventure Puerto Morelos Snorkel

    For more information, visit the Extreme Adventure Cancun website.

    Getting in: follow the booking instructions and then simply show your pass at the Extreme Adventure Puerto Morelos Snorkel upon arrival and you're in – there's no need to purchase individual tickets at any of the Cancun attractions included on your pass. 

    Cancun snorkeling transportation

    Transportation to/from your hotel to the dock can be booked at the time of reservation and is included with your pass.

    Tips for the Extreme Adventure Puerto Morelos Snorkel 

    • Remember to use biodegradable sunscreen to protect your skin, the environment, and marine species.
    • Bring towels for your use.
    • Bring local currency cash. 

     

    Hours of Operation

    Daily: 9:30 AM and 1:30 PM

    Pick-up time to be confirmed at time of booking.

    Duration of the tour: 4 hours plus transit times to/from hotels.

    Closings & Holidays

    December 25 & January 1

    Reservations required

    Reservations are required at least 24 hours in advance, please reserve your tour online.

    A representative from Extreme Adventure will reach out to confirm your hotel pick-up time. Making your reservation will remove one of your choices from the pass. You can cancel your reservation 48 hours in advance.

    Please Note: 

    • A dock fee ($10 USD) will be collected at the time of check-in. Your pass numbers will be required to hold your reservation.

    • The use of life jackets is required in all water programs.

    Website

    https://book.peek.com/s/74b84e47-74a2-4629-a16b-d2c12ea59d19/vypOe

    Getting there

    Address

    Cancun Extreme Adventure Park

    152 Leona Vicario

    Cancun, 77500

    MX

    Dancer Cruise Cancun with Snorkeling

    For more information, visit the Dancer Cruise website.

    Dancer Cruise Cancun with Snorkeling tickets help

    Simply contact our help team if you have any questions.

    Getting In: redeem your pass at the box office at the Dancer Cancun window in the Playa Linda building.

    Follow the reservation instructions above and show your pass at the Dancer Cruise Cancun with Snorkeling admission counter and you're in – there's no need to purchase individual tickets at any of the Cancun attractions included on your pass. 

    Hours of Operation

    Departs Cancun from Playa Linda in the Hotel Zone at 9AM

    Closings & Holidays

    Cruises run 2 to 3 times a week; please check ahead for availability.

    Reservations required

    Reservations required at least 48 hours in advance. Request can be made by emailing info@dancercruise.com or calling +52 998 849 5809 or +52 998 849 5812. Please provide your pass number(s) at the time of reservation.

    Please Note: a $20 dock and sea life preservation fee is due at check-in for this activity.

     

    Phone

    +52 998 849 5809

    Getting there

    Address

    Blvd. Kukulcan Km 4.5

    El Embarcadero Playa Linda Local E-4

    Cancun, 77500

    MX

    Underwater Museum Snorkel at Paraiso Nizuc

    For more information, visit the Aquaworld website.

    Pass perk

    • Go City customers will receive 10% off at the official Aquaworld Boutique.

    Reservation instructions: you can arrive for your experience on the day, or make a reservation (optional). If you are going to make a reservation, requests must be made at least 24 hours in advance. Requests can be made via email to [email protected] or by calling from U.S./Canada 1-866-210-1236 or Worldwide: +52 (554) 166 3092 . Please mention that you have a Go City attraction pass, the name of the tour, and provide your pass number(s). You must have your pass the day of your reservation.

    Getting in: just show your pass at the Aquaworld check-in and you're in – there's no need to purchase individual tickets at any of the Cancun attractions included on your pass. 

    Please note: pregnant women are not permitted on the ride. This excursion does NOT include; $20 USD marine park/ dock fee – a portion of your fee is dedicated to the conservation of MUSA.

    Hours of Operation

    Daily: 9AM, 11AM, 1PM

     

    Getting there

    Address

    Aquaworld Marina

    Boulevard Kukulcan km 15.3

    Cancun, 77500

    MX

    Shopping Tour in Playa del Carmen

    FAQs

    Q. What are some popular shopping areas in Playa del Carmen?
    A. Fifth Avenue (Quinta Avenida) and Paseo del Carmen are popular shopping areas in Playa del Carmen.

    Q. Are there any local artisan markets in Playa del Carmen?
    A. Yes, there are local artisan markets like the El Pueblito Market and the Playa del Carmen Artisan Market where you can find handmade crafts and souvenirs.

    Q. Are there any malls in Playa del Carmen?
    A. Yes, there are several malls in Playa del Carmen, including Quinta Alegría and Plaza Las Américas, where you can find a variety of shops and boutiques.

    Q. What are some recommended stores for buying beachwear in Playa del Carmen?
    A. Stores like Coco Bay, Swim Mart, and La Bikineria offer a wide selection of beachwear in Playa del Carmen.

    Q. Are there any duty-free shops in Playa del Carmen?
    A. Yes, there are duty-free shops located in the downtown area of Playa del Carmen where you can shop for tax-free items such as liquor, perfume, and cosmetics.

    Q. Is bargaining or haggling common in Playa del Carmen?
    A. While it's not as common as in some other countries, bargaining or haggling is possible in certain situations, especially at local markets and with street vendors.

    Getting In

    Present your pass on arrival. 

    Please note: sFifth Avenue is a very popular tourist strip, please be aware that it will be busy and full of people – stay with your guide.

    Hours of Operation

    Monday, Tuesday, Friday & Saturday

    Reservations required

    Please email [email protected] or WhatsApp +52 1 984 114 1983  to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.

    Please note: making your reservation will remove one choice from your pass. You can cancel your reservation 48 hours in advance of your visit. 

    Phone

    +52 1 984 114 1983

    Getting there

    Address

    Calle Quinta Avenida

    Playa del Carmen, 77710

    MX

    AquaTwister Speedboat Thrill Ride at AquaWorld

    Please Note

    • Minimum Age 7 Years
    • Children under 18 must be accompanied by an adult (at least to check-in) 
    • Docking Fee to be paid upon check-in: $20 per person

    Pass perk

    Passholders will receive 10% off at the official Aquaworld Boutique.

    For more information, visit the AquaTwister Speedboat Thrill Ride at AquaWorld website.

     

     

    Getting in

    Show your pass at the AquaTwister Speedboat Thrill Ride at AquaWorld admission counter and you're in – there's no need to purchase individual tickets at any of the Cancun attractions included on your pass. 

    Optional reservation instructions 

    You can arrive for your experience on the day, or make a reservation (optional). If you are going to make a reservation, requests must be made at least 24 hours in advance. Requests can be made via email to [email protected] or by calling from U.S./Canada 1-866-210-1236 or Worldwide: +52 (554) 166 3092 . Please mention Go City, the name of the tour, and provide your pass number(s). You must have your pass the day of your reservation.

    Present your pass(es) on arrival. 

    Hours of Operation

    Monday, Wednesday and Friday: 10AM and 2PM.

    Getting there

    Address

    Boulevard Kukulcan km 15.3

    Zona Hotelera

    Cancun, 77500

    MX

    Aquarium Trek & Cancun Interactive Aquarium

    For more information, visit the Cancun Interactive Aquarium website.

     

     

    Getting in

    Show your pass at the Interactive Aquarium Cancun admission counter for entry.

    Pass perk

    Enjoy 15% off at the Official Delphinus Gift Shops. Passholders also receive a $20 coupon which can be used towards the Swim with Dolphins experience

    Hours of Operation

    Monday - Sunday: open every hour from 11AM until 5PM.

    Duration of the activity: 30 minutes, from which 10 minutes are of introduction and 20 minutes in the water.  

    Please check the Cancun Interactive Aquarium website for up-to-date opening times.    

    Reservations required

    Reservations are required at least 24 hours in advance. Request can be made by emailing [email protected] or calling +52 998 500 2979. Please provide your pass number(s) at the time of reservation.

    Getting there

    Address

    Blvd. Kukulcan Km. 12.5 Hotel Zone

    Cancun, 77500

    MX

    $20 included credit for drinks at Fred's House

    For more information, visit the Fred's House website.

    $20 included credit for drinks at Fred's House tickets help

    Simply ask our help team if you have any questions.

    Getting In: please present your pass upon arrival.

    Hours of Operation

    Daily: 1PM - Midnight

     

    Getting there

    Address

    Boulevard Kukulcan km 14.5

    Zona Hotelera

    Cancun, 77504

    MX

    Ripley's Believe It Or Not

    Ripley's Believe It Or Not, Cancun tickets help
    Ask our help team if you have any questions.

    Getting in: just show your pass at the ticket desk when you enter, and you're good to go! 

    Hours of Operation

    Daily: 10AM - 10PM

    Getting there

    Address

    Plaza La Isla 2, Blvd.

    Kukulcan Km 12.5, Zona Hotelera,

    Cancun, 77500

    MX

    Dolphin Encounter at Akumal

    For more information, visit Dolphin Encounter at Akumal website.

    Dolphin Encounter at Akumal tickets help

    Simply ask our help team if you have any questions.

     

    Getting In: present your pass at check-in.

    Hours of Operation

    Daily: 10AM - 5PM

    Swim Schedule: 10AM, 12PM and 2PM

    Reservations required

    You can make a reservation by phone:
    Toll-free from USA: 1 866 393 5158
    Toll-free from Mexico: 800 727 5391
    International:+52 (998) 193 3360 ext. 200

    Or, by email at [email protected] at least 24 hours in advance.

    All requests should include Go City, Dolphin Encounter at Akumal, and your pass number(s).

    Getting there

    Address

    3 Highway, Carr.

    Cancún - Tulum km 256, 77710 Akumal, Q.R

    Akumal, 77710

    MX

    Flowrider "Ride the Wave" Experience at Aquaworld

    For more information, visit the Flowrider at AquaWorld website.

    Pass perk
    Passholders will receive 10% off at the official Aquaworld Boutique.

     

    Getting in: present your pass at check-in for your tour.

    Reservation instructions: you can arrive for your experience on the day, or make a reservation (optional). If you are going to make a reservation, requests must be made at least 24 hours in advance. Requests can be made via email to [email protected] or by calling from U.S./Canada: 1-866-210-1236 or Worldwide: +52 (554) 166 3092 . Please mention you have a Go City attraction pass, the name of the tour, and provide your pass number(s). You must have your pass the day of your reservation.

     

    Hours of Operation

    Tuesday, Thursday, Saturday and Sunday: 10AM, 11AM, 12PM, 2PM, 3PM, 4PM and 5PM.

    Getting there

    Address

    Boulevard Kukulcan km 15.3, Zona Hotelera

    Cancun, 77500

    MX

    Shopping Tour in Cancun

    Shopping Tour in Cancun tickets help

    Simply ask our help team if you have any questions.  

    Getting in: present your pass upon arrival. 

    Please note: both shopping plazas are popular places for tourists, so be aware that it may get crowded during peak times of the day.

    Hours of Operation

    Monday, Tuesday, Friday & Saturday

    Reservations required

    Please email Simplex at jpf@simplexdmc.com or WhatsApp +52 1 984 114 1983  to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.

    Phone

    +52 1 984 114 1983

    Getting there

    Address

    Av. Tulum Sur Supermanzana 7,

    77500 Cancún, Q.R.

    Cancun, 77500

    MX

    Isla Mujeres Discovery Sail

    For more information, visit the Isla Mujeres ferry from Cancun website.

    Getting In

    Present your pass at check-in.

    Follow the reservation instructions above and show your Go Cancun pass at the Isla Mujeres Discovery Sail admission counter and you're in – there's no need to purchase individual tickets at any of the Canun attractions included on your pass. 

    Please Note: a $15 dock and sea life preservation fee is due at check-in for this activity. If you choose to visit another Dolphin Discovery activity located in Cancun or Isla Mujeres on the same day, your subsequent dock and sea life preservation fee(s) will be waived.

    Hours of Operation

    Daily: 9 AM - 6 PM 

    Please arrive at least 30 minutes prior to your ferry service.

    Reservations required

    Reservations are recommended for this experience and can be made at least 24 hours in advance by phone:
    Toll-free from USA: 1 866 393 5158
    Toll-free from Mexico: 800 727 5391
    International:+52 (998) 193 3360 ext 200

    Or, by email at [email protected].

    All requests should include Go City, Dolphin Catamaran, and your pass number(s).

    Getting there

    Address

    Playa Langosta Pier

    Cancun, 77500

    MX

    Microderm Facial by Adore MediSpa Cancun

    For more information, visit Adore MediSpa Cancun's website.

    Getting in: arrive 15 minutes prior to your appointment in order to complete a consultation form and show your pass.

    Cancellations: you can cancel up to 48 hours prior to your scheduled appointment.

    Hours of Operation

    Daily: 11AM-7PM

    Reservations required

    To book your microderm facial, email info@adorespacancun.com or call +52 998 217 7849. Remember to let them know the date and time you wish to visit and include your pass numbers.

    Phone

    +52 998 217 7849

    Getting there

    Address

    Local A 23 Marina Town Center Cancún

    Blvd. Kukulcan

    Cancun, 77500

    MX

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