Reservations

Please email Simplex at [email protected] or WhatsApp +52 1 984 114 1983  to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.

Please email Simplex at [email protected] or WhatsApp +52 1 984 114 1983  to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.

Please email Simplex at [email protected] or WhatsApp +52 1 984 114 1983  to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.

Reservations required at least 48 hours in advance. Request can be made by emailing [email protected] or calling +52 998 849 5809 or +52 998 849 5812. Please provide your pass number(s) at the time of reservation.

Please Note: A $14 dock and sea life preservation fee is due at check-in for this activity.

Email [email protected] or call 1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance.

Please reference 'Go City Dolphin Encounter & lunch Isla Mujeres', and remember to let Dolphin Discovery know your pass number(s).

Reservations are required at least 24 hours in advance. Please reserve your tour online.
Please note: a representative from Extreme Adventure will reach out to confirm your hotel pick-up time.

Reservations are required at least 24 hours in advance, please reserve your tour online. A representative from Extreme Adventure will reach out to confirm your hotel pick-up time.

Please Note:

• A dock fee ($10 USD) will be collected at the time of check-in. Your credit card will be required to hold your reservation as well as your pass number(s). Your credit card will be charged full retail price in the event of a no-show.
• The la carte lunch is included at a seaside restaurant.
• The use of life jackets is required in all water programs.

Reservation requests can be made at least 24 hours in advance by phone:
Toll-free from USA: 1 866 393 5158
Toll-free from Mexico: 800 727 5391
International:+52 (998) 193 3360 ext 200

Or, by email at [email protected]

All requests should include Go City, Dolphin Catamaran, and your pass number(s).

Book your spot at least at least four hours in advance by emailing [email protected] or by calling +52 998 475 4590. Please provide your desired date and your pass number(s) when requesting the reservation.

Reservation requests can be made at least 24 hours in advance by phone:
Toll-free from USA: 1 866 393 5158
Toll-free from Mexico: 800 727 5391
International:+52 (998) 193 3360 ext 200

Or, by email at [email protected]

All requests should include 'Go Cancun, Manatee Encounter & lunch in Cozumel or Isla Mujeres', and your pass number(s)

Reservations are required and same-day bookings are accepted by 1PM. Requests can be made via email or call: USA & Canada: 1 (800) 247-1641 Worldwide: 52 998 234 0870 OR +52 998 234 0871. Please provide the date of the tour, hotel details for pick up and your pass number(s) when requesting the reservation.

Reservation requests can be made at least 24 hours in advance by phone:
Toll-free from the USA: 1 866 393 5158
Toll-free from Mexico: 800 727 5391
International:+52 (998) 193 3360 ext 200

Or, by email at [email protected]

All requests should include mention of Go City, Royal Garrafon, and your pass number(s).

Please email Simplex at [email protected] or WhatsApp +52 1 984 114 1983  to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.

Please email Simplex at [email protected] or WhatsApp +52 1 984 114 1983  to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.

Reservations must be made at least 12 hours in advance. Requests can be made via email ([email protected]) or by phone (+52 998 475 4590). Please provide the date of the tour, the hotel to pick up from, and your pass number(s) when requesting the reservation. 

If staying in Playa del Carmen or Riviera Maya, transportation is not included in your ticket. You can purchase round-trip transportation from both locations for around $17 USD.

Please email Simplex at [email protected] or WhatsApp +52 1 984 114 1983  to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.