Reservations

Reservations are required at least 24 hours in advance. Request can be made by emailing [email protected] or calling +52 998 500 2979. Please provide your pass number(s) at the time of reservation.

Please email Simplex at [email protected] or call/text/WhatsApp +52 1 984 114 1893 to reserve your spot at least 24 hours in advance.

Please provide your pass number(s) and the date of the tour when submitting the reservation request.

Please email Simplex at [email protected] or Call/Text/WhatsApp +52 1 984 114 1893  to reserve your spot at least 24 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.

Reservations must be made at least 12 hours in advance. Requests can be made via email ([email protected]) or by phone (+52 998 234 0880). Please provide the date of the tour, the hotel to pick up from, and your pass number(s) when requesting the reservation. 

Reservations are not required but can be made by email at least 24 hours in advance at [email protected]

All requests should include your pass number(s). 

Reservations are required for those who want the vegetarian menu.

Reservations required at least 48 hours in advance. Request can be made by emailing [email protected] or calling +52 998 849 5809 or +52 998 849 5812. Please provide your pass number(s) at the time of reservation.

Please Note: A $14 dock and sea life preservation fee is due at check-in for this activity.

We recommend calling at least 24 hours prior to the desired tour date, by calling or emailing ahead. Please provide your pass number(s) when booking. Pass will be scanned upon arrival on the day of the tour.

Please Note:

• A dock fee ($10 USD) will be collected at the time of check-in. Your credit card will be required to hold your reservation as well as your pass number(s). Your credit card will be charged full retail price in the event of a no-show.
• The la carte lunch is included at a seaside restaurant.
• The use of life jackets is required in all water programs.

Reservations can be made via email to: [email protected] or call: Worldwide, +52 998 231 7304. Please provide the date and desired time of the treatment and your pass number(s) when requesting the reservation.

You can arrive for your experience day-of or make a reservation (optional). If you are going to make a reservation, requests can be made via email to: [email protected] or call: Worldwide: +52 998 217 7849. Please provide the date and desired time of the treatment and your pass number(s) when requesting the reservation.

Reservation requests can be sent via email at least 48 hours in advance. All requests should include Go City, Dolphin Catamaran, and your pass number(s). Dock fee will be charged at the time of reservation. Your credit card will be required to hold your reservation as well as your pass number(s). Your credit card will be charged full retail price in the event of a no-show.

Please Note: A $13 dock and sea life preservation fee is due at check-in for this activity. If you choose to visit on the same day, another Dolphin Discovery activity located on Cancun or Isla Mujeres, your subsequent dock and sea life preservation fee(s) will be waived.

Please reserve your spot at least 12 hours in advance. Requests can be made via email to [email protected] or call/text: + 52 1 998 214 3213. Please provide the date of the photo session, desired location and your pass number(s) when requesting the reservation.

Requests can be made via email to: [email protected] or call: Worldwide: +52 998 231 7304. Please provide the date and desired time of the treatment and your pass number(s) when requesting the reservation.

Reservation Instructions: You can arrive for your experience the day of, or make a reservation (optional). If you are going to make a reservation, requests can be made via email to: [email protected] or call: Worldwide: +52 998 217 7849. Please provide the date and desired time of the treatment and your pass number(s) when requesting the reservation.

Reservation requests can be sent via at least 24 hours in advance. All requests should include Go City, Royal Garrafon, and your pass number(s).

Please Note: A $13 dock and sea life preservation fee is due at check-in for this activity. If you choose to visit on the same day, another Dolphin Discovery activity located in Cancun or Isla Mujeres, your subsequent dock and sea life preservation fee(s) will be waived.

Please email Simplex at [email protected] or Call/Text/WhatsApp +52 1 984 114 1893  to reserve your spot at least 24 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.

Please email Simplex at [email protected] or Call/Text/WhatsApp +52 1 984 114 1893  to reserve your spot at least 24 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.

Reservations are required at least 48 hours in advance. You can book your reservations via email or calling/texting. Please mention Go Cancun Pass, the date of the tour, and your pass number(s) when requesting the reservation. Pass will be scanned upon arrival on the day of the tour.

Please note: The SUP TOUR times are subject to change depending on the tides of the day of your tour. As well water and wind conditions can change suddenly affecting the time and/or day of your tour. There is a possibility we may need to reschedule. Postponement or cancellations are generally for safety reasons. Mother Nature does not always co-operate. Thank you for understanding.

Reservations must be made at least 12 hours in advance. Requests can be made via email ([email protected]) or by phone (+52 998 234 0880). Please provide the date of the tour, the hotel to pick up from, and your pass number(s) when requesting the reservation. 

If staying in Playa del Carmen or Riviera Maya, transportation is not included in your ticket. You can purchase round-trip transportation from both locations for around $17 USD.

Please email Simplex at [email protected] or Call/Text/WhatsApp +52 1 984 114 1893  to reserve your spot at least 24 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.