Dolphin Encounter at Akumal

You can arrive for your experience on the day, or make a reservation (optional).

If you are going to make a reservation, requests can be made by phone:
Toll-free from USA: 1 866 393 5158
Toll-free from Mexico: 800 727 5391
International:+52 (998) 193 3360 ext. 200

Or, by email at [email protected] at least 24 hours in advance.

All requests should include Go City, Dolphin Encounter at Akumal, and your pass number(s).

Extreme Adventure Puerto Morelos Snorkel

Reservations are required at least 24 hours in advance, please reserve your tour online. A representative from Extreme Adventure will reach out to confirm your hotel pick-up time.

Please Note:

  • A dock fee ($10 USD) will be collected at the time of check-in. Your credit card will be required to hold your reservation as well as your pass number(s). Your credit card will be charged full retail price in the event of a no-show.
  • The la carte lunch is included at a seaside restaurant.
  • The use of life jackets is required in all water programs.

Isla Mujeres Discovery Sail

Reservation requests can be made at least 24 hours in advance by phone:
Toll-free from USA: 1 866 393 5158
Toll-free from Mexico: 800 727 5391
International:+52 (998) 193 3360 ext 200

Or, by email at [email protected]

All requests should include Go City, Dolphin Catamaran, and your pass number(s).

Sunrise Wildlife Stand-Up Paddleboard or Kayak Tour

Reservations are required at least 48 hours in advance. You can book your reservations via emailing: [email protected] or by calling/texting: +52  998 241 6443. Please mention Go Cancun Pass, the date of the tour, and your pass number(s) when requesting the reservation. Pass will be scanned upon arrival on the day of the tour.

Please note: The SUP TOUR times are subject to change depending on the tides of the day of your tour. As well water and wind conditions can change suddenly affecting the time and/or day of your tour. There is a possibility we may need to reschedule. Postponement or cancellations are generally for safety reasons. Mother Nature does not always co-operate. Thank you for understanding.

Textures of Mexico: Cancun Street Food & Local Market Day Tour

Reservations must be made at least 12 hours in advance. Requests can be made via email ([email protected]) or by phone (+52 998 475 4590). Please provide the date of the tour, the hotel to pick up from, and your pass number(s) when requesting the reservation. 

If staying in Playa del Carmen or Riviera Maya, transportation is not included in your ticket. You can purchase round-trip transportation from both locations for around $17 USD.