Passes and attractions
What is a Go Chicago card?
The Go Chicago card is an attraction pass that gives you combined savings on Chicago's best things to do. You can choose from three different passes, all tailored to different types of traveler. Check out our pass comparison page to see which is the best option for you.
How does the Go Chicago card work?
There are three pass types to choose from - All-Inclusive, Explorer, and Build Your Own. The All-Inclusive pass offers unlimited entry to Go Chicago attractions for a select number of days and includes the Shedd Aquarium. The Explorer pass lets you choose a select number of attractions to visit within 30 days. With the Build Your Own pass you can create your own attraction pass to use within 30 days.
Once you've chosen your pass type and purchased, it's ready to use. Simply download your pass to the free Go City app and you can start exploring the city and making huge savings. There's no need to choose your attractions before you buy with the Explorer and All-Inclusive pass. You can pick and choose as you go - just be sure to check the attraction page to see if you need to make a reservation before.
How does the All-Inclusive pass work?
The All-Inclusive pass is perfect for sightseers who are only going to be in the city for a short time and want to see as much as they can. It is the only pass of the three that includes the Shedd Aquarium and it has its own line up of attractions which you can view here.
With this pass, you can choose the number of days you want to sightsee, with 1, 2, 3, or 5 days available. You'll have unlimited access to all the All-Inclusive attractions for the duration of your pass. Once activated, your pass will be valid for the number of consecutive calendar days (not 24-hour periods) indicated on your pass. For example, if you have a three-day pass and you visit your first attraction on Monday afternoon, your pass will be valid for the remainder of that Monday and the following two calendar days (Tuesday and Wednesday). We suggest starting early on your first day to maximize the number of attractions you can visit with your pass. Don't forget to check the opening times of each attraction you plan to visit too so you don't miss out on anything.
The more you see, the more you save - with the All-Inclusive pass, you can save up to 55% on attraction ticket prices.
Want to visit an attraction again? You can. With an All-Inclusive pass, you can visit each attraction once per day for the duration of your pass.
How does the Explorer pass work?
The Explorer pass is perfect for sightseers who are visiting a city for longer and want to take their time seeing the sights without much of a time constraint.
With the Explorer pass, you can choose the number of Explorer attractions you're interested in seeing, either 3, 4, or 5. Once you've activated your pass by visiting an attraction, you'll then have up to 30 days to visit the rest. There's no need to choose which attractions you'd like to see before you purchase the card, you can pick and choose any of the Explorer attractions as you go. This means you can change your mind and wait and see what you feel like in the moment.
The more attractions you choose the more you'll save – you can save up to 40% with this pass. The Explorer pass has its own line up of attractions which you can view here.
How does the Build Your Own pass work?
The Build Your Own pass is perfect for sightseers who know exactly what attractions they want to visit and want plenty of time to visit them in.
You can select as many attractions as you want, and you'll have up to 30 days from first activation to visit them in. With the Build Your Own pass, you'll save 20% on attraction admission prices when you select two or three and 25% if you choose four or more. The Build Your Own pass has its own line up of attractions which you can view here.
What is the best attraction pass in Chicago?
There are several Go Chicago passes to choose from depending on the length of your stay and how much you want to see in the city. Check out our comparison page to see the differences between each pass and identify which one is best for you.
How much do the Go Chicago passes cost?
Check out the individual price pages for the All-Inclusive pass, the Explorer pass, and the Build Your Own pass. We have a huge range of passes on offer and example itineraries to show you how much you can save. If you sign up to our Go City emails, you can save even more on your first purchase.
What does the Chicago card include?
Go Chicago cards include admission to Chicago's best things to do for a set number of days or a fixed number of attractions. You'll also get skip-the-line access to select attractions with your pass and special pass offers too. These may include early-bird entry, gift shop discounts, dining offers, and much more.
What attractions are included on the Go Chicago card?
There are over 25 attractions to choose from on the Go Chicago card. Use your card for admission to Chicago's most popular attractions including the LEGOLAND Discovery Centre, Brookfield Zoo, Chicago Children’s Museum, and much more. You'll find a huge range of things to do on the pass including museums, cruises, and tours. The selection depends on the type of pass you have, so be sure to check the attraction line-up for each pass.
What are the benefits of the Go Chicago card?
The Go Chicago pass benefits are huge. You'll not only save up to 55% on attraction admission, you'll also be able to skip-the-line or receive priority entry at select attractions. All your entry tickets will be on one easy-to-download pass, making organizing your trip extra convenient.
Is the Go Chicago card worth it?
Yes - the Go Chicago pass is the best way to sightsee and save big. Check out our example itineraries to see how much you could save while exploring the city. With our All-Inclusive pass, you could save up to 55% on attraction admission tickets. Don't just take our word for it, check out our Trustpilot rating here and our customer reviews here.
What is the age range for child Go Chicago passes?
Child passes are for ages 3 to 12. Adult passes are for ages 12+.
Is it worth buying a Go Chicago child pass?
Yes. If you're traveling as a family, we'd recommend purchasing child passes. They're an easy way to budget, save on attraction prices, and have all your tickets conveniently in one place.
Does the Go Chicago card include public transport?
The Chicago pass does not include public transport. But some attractions do take you around the city to popular attractions, like the Hop-On Hop-Off Big Bus Chicago 1-Day Tour.
Getting my pass
Who do I contact if I haven't received my pass?
Please allow up to two hours to receive your pass and remember to check your email spam folder. If you still haven't received it after then, contact our customer services team on the email form or phone numbers listed below.
Can I receive my Go Chicago card through the mail?
Go Chicago passes are delivered digitally for your convenience. You'll receive your pass over email and can either print it off or download it to the Go City app and start using it instantly.
Can I use my confirmation email to enter attractions?
Your confirmation email will contain instructions on how to download your pass and start scanning it for admission. You can also print your passes from your confirmation email if you'd prefer having a ticket to hand.
Payment methods and purchasing
Where can I get a Go Chicago card?
You can buy the Go Chicago card from the Go Chicago website. We strongly suggest you only purchase your pass from the official site.
What payment methods do you accept?
We accept PayPal, Google Pay, and Apple Pay as well as most debit and credit cards including Visa, Mastercard, and American Express.
Who do I contact if I have trouble purchasing?
If you have trouble purchasing a Go Chicago pass, please ensure that you're using the correct billing address as listed on the bank statement for that payment method. If issues persist, please contact our customer services team using the form or phone numbers listed below.
Do you ship Go Chicago passes abroad?
You'll receive everything digitally for your own convenience, so you can purchase a pass from anywhere in the world. This also gives you the option to purchase passes before your trip or while you're away.
How do I cancel my Go Chicago order?
Our Risk-Free Guarantee gives you 30 days from your purchase date to return any non-activated passes for a full refund. Please contact our customer services team for more information.
How to use my pass
How do I use my Go Chicago card?
Once you have your pass, it's ready to use. All you have to do is turn up at your chosen attraction and get your pass scanned for admission. Please check individual attractions for reservation details, in case you need to book beforehand.
How long does a Go Chicago card last?
If you have an All-Inclusive pass, it will be valid for the number of days you purchase. Visiting your first attraction will activate your pass and count as your first calendar day. If you have an Explorer pass, it will be valid 30 days from first use, so you'll have more time to visit your attractions. A Build Your Own pass will also give you 30 days to visit your attractions.
When will my Go Chicago card expire?
Once you've purchased a Go Chicago pass, you'll have up to a year to use it. As soon as you activate your pass, it'll be valid for the number of days you've purchased or up to 30 days if it's an Explorer or Build Your Own pass.
Can other people use my Chicago pass?
No. Once a pass is activated (by using it at an attraction), it can only be used by that individual. Passes cannot be re-sold or used by more than one person.
Can I visit the same attraction more than once?
If you have a Go Chicago All-Inclusive pass, you can visit each attraction once per day for the duration of your pass. So, if you want to visit the Shedd Aquarium for every day of your trip - you can. If you have an Explorer or Build Your Own pass, you'll be able to visit your selected attractions once.
Do I need to make reservations to enter attractions?
Most attractions will let you scan your pass and go straight in, but a few will require reservations beforehand. Please check the individual attraction pages to see whether you'll need to make a reservation.
Can I get a refund on my Go Chicago pass?
Our Risk-Free Guarantee gives you 30 days from your purchase date to return any non-activated passes for a full refund. Just contact our Customer Care Team using the form below and provide your order number for a refund.
Can I skip the line with a Go Chicago pass?
You'll get skip-the-ticket-line access to select attractions with your Go Chicago pass. Each attraction will specify whether this exclusive privilege is included with admission. Look out for other special offers and discounts included with your pass too.
Can I upgrade my pass after purchase?
Unfortunately, we don't have an option to upgrade passes currently. Check out our pass comparison page to see which pass is best for you, whether you're flexible with your travel plans or on a strict time schedule.
Get in touch
Based on where you are
- Toll-free within the US+1 800 887 9103
- Toll-free within the UK+44 0800 090 3140
- Toll-free within Australia+61 1800 316950
- From other countries617-671-1000
- Monday - Friday8am - 9pm EST
- Saturday - Sunday9am - 6pm EST
- ClosedNew Year's Day and Christmas Day