下订单、定价和折扣

  • 我所在的国家/地区不在名单上,我还能下订单吗?

    如需订单方面的帮助,请拨打 800-887-9103 联系我们的客户服务团队。

  • 是否提供团体折扣?

    是,如果您的旅行团队人数达到 10 人或以上,可享受团体折扣。有关更多特惠价格的信息,请联系 [email protected]

  • 是否为老年人、军人或学生提供折扣?

    不,我们并不提供针对老年人、军人或学生的折扣。

  • 我有 Go Chicago 的促销代码,该如何使用?

    向下滚动到结账页面的底部,在相应的方框内输入您的促销代码。如果输入的代码有效,折扣就会反映在您的订单价格中。请注意,促销代码折扣不能与现有的在线售价折扣一起使用。

  • 为什么应该在线购买 Go Chicago 通票?

    如果在线购买通票,可享受在线折扣以节省更多费用。在芝加哥购买通票,需要支付全价。

  • 我能否在芝加哥购买通票?

    当你到达芝加哥时,你可以亲自前往梅西州立街游客中心芝加哥的售票处购买 Explorer 通票。您目前可以购买 3 & 5 种 Chicago Explorer 通票。

  • What is the best attraction pass in Chicago?

    There are several Go Chicago passes to choose from depending on the length of your stay and how much you want to see in the city. Check out our comparison page to see the differences between each pass and identify which one is best for you.

  • How much do the Go Chicago passes cost?

    Check out the individual price pages for the All-Inclusive pass, the Explorer pass, and the Build Your Own pass. We have a huge range of passes on offer and example itineraries to show you how much you can save. If you sign up to our Go City emails, you can save even more on your first purchase.

  • What does the Chicago card include?

    Go Chicago cards include admission to Chicago's best things to do for a set number of days or a fixed number of attractions. You'll also get skip-the-line access to select attractions with your pass and special pass offers too. These may include early-bird entry, gift shop discounts, dining offers, and much more.

  • What attractions are included on the Go Chicago card?

    There are over 25 attractions to choose from on the Go Chicago card. Use your card for admission to Chicago's most popular attractions including the LEGOLAND Discovery Centre, Brookfield Zoo, Chicago Children’s Museum, and much more. You'll find a huge range of things to do on the pass including museums, cruises, and tours. The selection depends on the type of pass you have, so be sure to check the attraction line-up for each pass.

  • What are the benefits of the Go Chicago card?

    The Go Chicago pass benefits are huge. You'll not only save up to 55% on attraction admission, you'll also be able to skip-the-line or receive priority entry at select attractions. All your entry tickets will be on one easy-to-download pass, making organizing your trip extra convenient.

  • Is the Go Chicago card worth it?

    Yes - the Go Chicago pass is the best way to sightsee and save big. Check out our example itineraries to see how much you could save while exploring the city. With our All-Inclusive pass, you could save up to 55% on attraction admission tickets. Don't just take our word for it, check out our Trustpilot rating here and our customer reviews here.

  • What is the age range for child Go Chicago passes?

    Child passes are for ages 3 to 12. Adult passes are for ages 12+.

  • Is it worth buying a Go Chicago child pass?

    Yes. If you're traveling as a family, we'd recommend purchasing child passes. They're an easy way to budget, save on attraction prices, and have all your tickets conveniently in one place.

  • Does the Go Chicago card include public transport?

    The Chicago pass does not include public transport. But some attractions do take you around the city to popular attractions, like the Hop-On Hop-Off Big Bus Chicago 1-Day Tour.

退款政策

  • Who do I contact if I haven't received my pass?

    Please allow up to two hours to receive your pass and remember to check your email spam folder. If you still haven't received it after then, contact our customer services team on the email form or phone numbers listed below.

  • Can I receive my Go Chicago card through the mail?

    Go Chicago passes are delivered digitally for your convenience. You'll receive your pass over email and can either print it off or download it to the Go City app and start using it instantly.

  • Can I use my confirmation email to enter attractions?

    Your confirmation email will contain instructions on how to download your pass and start scanning it for admission. You can also print your passes from your confirmation email if you'd prefer having a ticket to hand.

获取并使用您的通票

  • 如何激活通票?

    您的通票将在您参观第一个景点时激活。

  • 通票的有效期有多长?

    自购买之日起,您有一年的时间来激活通票。如一直不激活,则一年之后通票过期。如果您在购买之日起的 30 天内未使用通票,可联系客户服务人员进行退款。

  • 如何获取通票?

    您可选择通过电子邮件接收电子通票,也可以在家里自行将其打印出来。还可下载免费的 Go City 应用程序,通过手机直接使用通票。

  • 其他人能否使用我的通票?

    不能,Go Chicago 产品不可转让,也不可再行出售。

  • 我能否多次参观同一景点?

    不能。持 Go Chicago 通票,每个景点只能参观一次。

更改订单

  • 我能否更改订单?

    如果您需要更新或更改订单,请使用下方联络表格中的信息,直接联系我们的客户服务团队。

  • How long does a Go Chicago card last?

    If you have an All-Inclusive pass, it will be valid for the number of days you purchase. Visiting your first attraction will activate your pass and count as your first calendar day. If you have an Explorer pass, it will be valid 30 days from first use, so you'll have more time to visit your attractions. A Build Your Own pass will also give you 30 days to visit your attractions.

  • When will my Go Chicago card expire?

    Once you've purchased a Go Chicago pass, you'll have up to a year to use it. As soon as you activate your pass, it'll be valid for the number of days you've purchased or up to 30 days if it's an Explorer or Build Your Own pass.

  • Can other people use my Chicago pass?

    No. Once a pass is activated (by using it at an attraction), it can only be used by that individual. Passes cannot be re-sold or used by more than one person.

  • Can I visit the same attraction more than once?

    If you have a Go Chicago All-Inclusive pass, you can visit each attraction once per day for the duration of your pass. So, if you want to visit the Shedd Aquarium for every day of your trip - you can. If you have an Explorer or Build Your Own pass, you'll be able to visit your selected attractions once.

  • Do I need to make reservations to enter attractions?

    Most attractions will let you scan your pass and go straight in, but a few will require reservations beforehand. Please check the individual attraction pages to see whether you'll need to make a reservation.

  • Can I get a refund on my Go Chicago pass?

    Our Risk-Free Guarantee gives you 30 days from your purchase date to return any non-activated passes for a full refund. Just contact our Customer Care Team using the form below and provide your order number for a refund.

  • Can I skip the line with a Go Chicago pass?

    You'll get skip-the-ticket-line access to select attractions with your Go Chicago pass. Each attraction will specify whether this exclusive privilege is included with admission. Look out for other special offers and discounts included with your pass too.

  • Can I upgrade my pass after purchase?

    Unfortunately, we don't have an option to upgrade passes currently. Check out our pass comparison page to see which pass is best for you, whether you're flexible with your travel plans or on a strict time schedule.

联系

我们随时为您提供帮助。首先请选择您偏好的联系方式。

致电联系我们

请根据您目前所在地进行选择

  • 美国境内免费电话
    +1 800 887 9103
  • 英国境内免费电话
    +44 0800 090 3140
  • 澳大利亚境内免费电话
    +61 1800 316950
  • 来自其他国家
    617 -671 -1000

小时

  • 周一 - 周五
    上午 8 点 - 晚上 9 点(美国)东部标准时间
  • 周六 - 周日
    上午 9 点 - 下午 6 点(美国)东部标准时间
  • 闭园时间
    元旦和圣诞节