We understand that you may have questions around whether attractions are open, if there are restrictions in place, and how Covid-19 may impact your visit to Dubai in general. Rest assured, we’re here to help. 

How may COVID-19 impact your visit to Dubai?

We’re happy to let you know that attractions are starting to re-open and they’re looking forward to welcoming you. That being said, we advise you to check the individual attraction websites for their most up-to-date information - we’ve included a full list below. 

We’re working closely with attractions to help keep you up-to-date. To make it even easier for you to see scheduled reopenings, we’ve added flags to attraction images on the website - which highlight when an attraction is planning on opening. This information is also listed on the ‘Essentials’ section of each individual attraction page. 

Will entry to attractions be different?

Those attractions that have reopened may have done so with some changes to how Go Dubai pass holders gain entry, and we’re working closely with them to ensure it’s seamless for you. On the attraction pages of our website, we’re adding the information we receive to the ‘Know before you go’ section at the bottom of the page, and we advise that you check this when planning your visit. This section may include changes like queuing further apart - each attraction will have its own process in place. 

We’ve also added some new attraction filters to help you plan your visit including ‘Outside of the city’ and ‘Outdoor attractions’ which you can find on the attraction list page under each pass. 

What is contactless entry? 

Our passes are digital - you simply download them via our app and they live on your phone for when you need them. There is no need to exchange cash or card for payment and attractions will not need to hold your phone to scan the pass. We’re working with as many attractions as possible to encourage contactless entry. 

Should I purchase a pass now, even though I am not sure of my exact travel dates?

Yep! You can buy today, confident in the knowledge that all passes are valid for two years from the date of purchase. And of course, we offer 90-day cancellation in case your plans change. Visit our Risk-Free Guarantee page for more information about our refund policy.  

Full list of attraction websites

Aquaventure at Atlantis The Palm
Arabian Culinary Experience at Al Hallab Restaurant
Bateaux Dubai
Big Bus Abu Dhabi
Big Bus Dubai
Bollywood Parks
Burj Khalifa
Camel Trekking in Abu Dhabi
Desert Safari and BBQ Dinner in Abu Dhabi
Desert Safari and BBQ Dinner in Dubai

Dhow Dinner Cruise at Abu Dhabi Yas Island
Dhow Dinner Cruise Dubai Creek
Dubai Aquarium and Underwater Zoo
Dubai Ice Rink
Dubai Opera Tour
Dubai Palm Cruise tour
Eco Donut Boat Rental in Abu Dhabi
Ekart Zabeel
Ferrari World
Helicopter Sightseeing Tour of Dubai
Hysteria Haunted Attraction
iFly Dubai Indoor Skydiving
IMG World of Adventure
Kayak Tour of the Mangroves in Abu Dhabi
Kidzania - Abu Dhabi
Kidzania - Dubai
Laser Tag Game and Mini Movies at Thrill Zone
Legoland Dubai
Legoland Waterpark
Lost Chambers
Mattel Play! Town
Morning Desert Safari in Abu Dhabi
Motiongate Dubai
Planet Tours
Qasr Al Watan
SeaYou (windsurf, kayak, stand-up paddle)
Ski Dubai Snow Park
Speed Boat Sightseeing Tour
Sunset Dinner Cruise Dubai Marina
The Green Planet
Virtual Gaming 
Virtual Reality Theme Park
Warner Bros
Xclusive Yachts
Yas Waterworld

How to get in touch

If urgent, please call us:

Toll-free within the US +1 800 887 9103
Toll-free within the UK +44 800 090 3140
Toll-free within Australia +61 1800 316950
Toll-free within Mexico +52 (800) 2694359
From other countries 1 (617) 671 1000
WhatsApp (available 24/7 for text chat only) USA: 1 (617) 932 6123

Our customer service team are available

In the US:
Monday-Friday, 8AM – 9PM EST
Saturday-Sunday, 9AM – 6PM EST

In Europe:
Monday-Friday: 9AM-5PM GMT
Saturday: 10AM-4PM GMT
Sunday: 10.30AM to 4.30PM GMT

Please note: our customer service team is currently handling a large volume of requests and response times may be impacted.