Cancun - Reservations
Traveling soon?
Some of the attractions on our passes require a reservation. You'll find all the info you need to make a booking at these attractions here!
- Available on all passesBooking required
Please email [email protected] or WhatsApp +52 1 984 114 1983 to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.
Please note: making your reservation will remove one choice from your pass. If you can no longer make your booking, please cancel 48 hours before your visit.
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+52 1 984 114 1983Phone
- Available on all passes
Reservations are not mandatory but recommended. If you would like to make a reservation please email [email protected] or call 1-866-210-1236 (US/CAN) or +52 (554) 166-3092 (worldwide) at least 24 hours in advance to book your spot on the speedboat!
Please reference 'Go City Jungle Tour Speedboat' when making your booking
- Available on all passesBooking required
Email [email protected] or call 1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance.
Please reference 'Go City Dolphin Encounter & lunch Isla Mujeres', and remember to let Dolphin Discovery know your pass number(s).
- Available on all passes
Reservations are not mandatory but recommended. If you would like to make a reservation please email [email protected] or call 1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance to book your spot on the Cruise.
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For the vegetarian or vegan menu, a booking is required.
Please reference 'Go City Columbus Romantic Dinner Cruise with Steak or Veggie Option', and let Dolphin Discovery know your pass number(s).
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- Available on all passesBooking required
Please email Simplex at [email protected] or WhatsApp +52 1 984 114 1983 to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.
Please note: making your reservation will use one choice from your pass. You can cancel your reservation 48 hours in advance of your visit.
Book via EmailEmail
+52 1 984 114 1983Phone
- Available on all passes
Reservations are not mandatory but recommended. If you would like to make a reservation, requests can be made at least 24 hours in advance by phone:
Toll-free from the USA: 1 866 393 5158
Toll-free from Mexico: 800 727 5391
International:+52 (998) 193 3360 ext 200Or, by email at [email protected]
All requests should include mention of Go City, Royal Garrafon
Book via EmailEmail
- Available on all passesBooking required
Please email Simplex at [email protected] or WhatsApp +52 1 984 114 1983 to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.
Please note: making your reservation will use one choice from your pass. You can cancel your reservation 48 hours in advance of your visit.
Book via EmailEmail
+52 1 984 114 1983Phone
- Only on the Explorer PassBooking required
Reservation Instructions: Please email [email protected] or call +52 998 217 7849 to make your reservation. Please provide the date and desired time of the treatment and your pass number(s).
Book via EmailEmail
+52 998 231 7304Phone
- Only on the Explorer PassBooking required
Reservations are required at least 48 hours in advance. You can book your reservations via emailing: [email protected] or by calling/texting: +52 998 241 6443. Please mention Go Cancun Pass, the date of the tour, and your pass number(s) when requesting the reservation. Pass will be scanned upon arrival on the day of the tour.
Please note: The SUP TOUR times are subject to change depending on the tides of the day of your tour. As well water and wind conditions can change suddenly affecting the time and/or day of your tour. There is a possibility we may need to reschedule. Postponement or cancellations are generally for safety reasons. Mother Nature does not always co-operate. Thank you for understanding.
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+52 1 998 241 6443Phone
- Only on the All-Inclusive PassBooking required
To schedule your hotel pick up please email: [email protected] or call 1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance.
- Only on the Explorer PassBooking required
Please reserve your spot at least 12 hours in advance. Requests can be made via email to [email protected] or call/text: + 52 1 998 214 3213. Please provide the date of the photo session, desired location and your pass number(s) when requesting the reservation.
Please note:
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A minimum of 2 adults are required for this activity.
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Each adult must have a pass to participate, children are free.
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You will receive 20 minutes with 10 edited images for every 2 adult passes. If you use 4 adult passes you will get 40 minutes with 20 edited images, and so on.
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+ 52 1 998 214 3213Phone
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- Available on all passesBooking required
Reservations are required at least 24 hours in advance, please reserve your tour online.
A representative from Extreme Adventure will reach out to confirm your hotel pick-up time. Making your reservation will remove one of your choices from the pass. You can cancel your reservation 48 hours in advance.
Please Note:
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A dock fee ($10 USD) will be collected at the time of check-in. Your pass numbers will be required to hold your reservation.
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The use of life jackets is required in all water programs.
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- Available on all passesBooking required
Reservations required at least 48 hours in advance. Request can be made by emailing [email protected] or calling +52 998 849 5809 or +52 998 849 5812. Please provide your pass number(s) at the time of reservation.
Please Note: a $20 dock and sea life preservation fee is due at check-in for this activity.
Book via EmailEmail
+52 998 849 5809Phone
- Available on all passesBooking required
Please email [email protected] or WhatsApp +52 1 984 114 1983 to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.
Please note: making your reservation will remove one choice from your pass. You can cancel your reservation 48 hours in advance of your visit.
Book via EmailEmail
+52 1 984 114 1983Phone
- Only on the Explorer PassBooking required
Reservations are required at least 24 hours in advance. Request can be made by emailing [email protected] or calling +52 998 500 2979. Please provide your pass number(s) at the time of reservation.
- Only on the Explorer Pass
You can make a reservation by phone:
Toll-free from USA: 1 866 393 5158
Toll-free from Mexico: 800 727 5391
International:+52 (998) 193 3360 ext. 200Or, by email at [email protected] at least 24 hours in advance.
All requests should include Go City, Dolphin Encounter at Akumal, and your pass number(s).
Book via EmailEmail
- Available on all passesBooking required
Please email Simplex at [email protected] or WhatsApp +52 1 984 114 1983 to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.
Book via EmailEmail
+52 1 984 114 1983Phone
- Available on all passesBooking required
Reservations are recommended for this experience and can be made at least 24 hours in advance by phone:
Toll-free from USA: 1 866 393 5158
Toll-free from Mexico: 800 727 5391
International:+52 (998) 193 3360 ext 200Or, by email at [email protected].
All requests should include Go City, Dolphin Catamaran, and your pass number(s).
Book via EmailEmail
- Only on the Explorer PassBooking required
To book your microderm facial, email [email protected] or call +52 998 217 7849. Remember to let them know the date and time you wish to visit and include your pass numbers.
Book via EmailEmail
+52 998 217 7849Phone
- PremiumOnly on the All-Inclusive PassBooking required
Please email Simplex at [email protected] or WhatsApp +52 1 984 114 1983 to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.
Book via EmailEmail
+52 1 984 114 1983Phone
- PremiumOnly on the All-Inclusive PassBooking required
Reservations are required at least 24 hours in advance. Please reserve your tour online.
A representative from Extreme Adventure will reach out to confirm your hotel pick-up time.Please note: making your reservation will remove one choice from your pass. You can cancel your reservation 48 hours in advance of your visit.
Book nowWebsite
- Available on all passesBooking required
Reservations are required at least 24 hours in advance.
Please visit the Tulum Cerveceria website to book your spot on a tour.
Book nowWebsite
- Only on the Explorer PassBooking required
Reservations are required at least 24 hours in advance.
Please visit the Tulum Cerveceria website to book your spot on a tour.
Book nowWebsite
- Available on all passesBooking required
Reservations are required at least 24 hours in advance, please click here to reserve your tour.
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