Cancun - Reservations

Traveling soon?

Some of the attractions on our passes require a reservation. You'll find all the info you need to make a booking at these attractions here!

  • Available on all passes
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    Booking required

    Please email [email protected] or WhatsApp +52 1 984 114 1983  to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.

    Please note: making your reservation will remove one choice from your pass. If you can no longer make your booking, please cancel 48 hours before your visit. 

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    +52 1 984 114 1983
  • Available on all passes

    Please email [email protected] or call 1-866-210-1236 (US/CAN) or +52 (554) 166-3092 (worldwide) at least 24 hours in advance to book your spot on the speedboat!

    Please reference 'Go City Jungle Tour Speedboat' when making your booking. 

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  • Available on all passes
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    Booking required

    Email [email protected] or call 1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance.

    Please reference 'Go City Dolphin Encounter & lunch Isla Mujeres', and remember to let Dolphin Discovery know your pass number(s).

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  • Available on all passes

    Email [email protected] or call 1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance.

    Please reference 'Go City Columbus Romantic Dinner Cruise with Steak or Veggie Option', and let Dolphin Discovery know your pass number(s).

  • Available on all passes
    Alert Icon
    Booking required

    Please email Simplex at [email protected] or WhatsApp +52 1 984 114 1983  to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.

    Please note: making your reservation will use one choice from your pass. You can cancel your reservation 48 hours in advance of your visit. 

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    +52 1 984 114 1983
  • Available on all passes

    Reservations are recommended and requests can be made at least 24 hours in advance by phone:
    Toll-free from the USA: 1 866 393 5158
    Toll-free from Mexico: 800 727 5391
    International:+52 (998) 193 3360 ext 200

    Or, by email at [email protected].

    All requests should include mention of Go City, Royal Garrafon, and your pass number(s).

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  • Available on all passes
    Alert Icon
    Booking required

    Please email Simplex at [email protected] or WhatsApp +52 1 984 114 1983  to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.

    Please note: making your reservation will use one choice from your pass. You can cancel your reservation 48 hours in advance of your visit. 

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    +52 1 984 114 1983
  • Only on the Explorer Pass
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    Booking required

    Reservation Instructions: Please email info@adorespacancun.com or call +52 998 217 7849 to make your reservation. Please provide the date and desired time of the treatment and your pass number(s).

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    Phone

    +52 998 231 7304
  • Only on the Explorer Pass
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    Booking required

    Reservations are required at least 48 hours in advance. You can book your reservations via emailing: [email protected] or by calling/texting: +52  998 241 6443. Please mention Go Cancun Pass, the date of the tour, and your pass number(s) when requesting the reservation. Pass will be scanned upon arrival on the day of the tour.

    Please note: The SUP TOUR times are subject to change depending on the tides of the day of your tour. As well water and wind conditions can change suddenly affecting the time and/or day of your tour. There is a possibility we may need to reschedule. Postponement or cancellations are generally for safety reasons. Mother Nature does not always co-operate. Thank you for understanding.

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    +52 1 998 241 6443
  • Only on the All-Inclusive Pass
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    Booking required

    To schedule your hotel pick up please email: [email protected] or call 1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance.

  • Only on the Explorer Pass
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    Booking required

    Please reserve your spot at least 12 hours in advance. Requests can be made via email to info@cristinasardanetaphotography.com or call/text: + 52 1 998 214 3213. Please provide the date of the photo session, desired location and your pass number(s) when requesting the reservation.

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    + 52 1 998 214 3213
  • Available on all passes
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    Booking required

    Reservations are required at least 24 hours in advance, please reserve your tour online.

    A representative from Extreme Adventure will reach out to confirm your hotel pick-up time. Making your reservation will remove one of your choices from the pass. You can cancel your reservation 48 hours in advance.

    Please Note: 

    • A dock fee ($10 USD) will be collected at the time of check-in. Your pass numbers will be required to hold your reservation.

    • The use of life jackets is required in all water programs.

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  • Available on all passes
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    Booking required

    Reservations required at least 48 hours in advance. Request can be made by emailing info@dancercruise.com or calling +52 998 849 5809 or +52 998 849 5812. Please provide your pass number(s) at the time of reservation.

    Please Note: a $20 dock and sea life preservation fee is due at check-in for this activity.

     

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    Phone

    +52 998 849 5809
  • Available on all passes
    Alert Icon
    Booking required

    Please email [email protected] or WhatsApp +52 1 984 114 1983  to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.

    Please note: making your reservation will remove one choice from your pass. You can cancel your reservation 48 hours in advance of your visit. 

    Email Icon

    Email

    Book via Email
    Call Icon

    Phone

    +52 1 984 114 1983
  • Only on the Explorer Pass
    Alert Icon
    Booking required

    Reservations are required at least 24 hours in advance. Request can be made by emailing [email protected] or calling +52 998 500 2979. Please provide your pass number(s) at the time of reservation.

  • Only on the Explorer Pass

    You can make a reservation by phone:
    Toll-free from USA: 1 866 393 5158
    Toll-free from Mexico: 800 727 5391
    International:+52 (998) 193 3360 ext. 200

    Or, by email at [email protected] at least 24 hours in advance.

    All requests should include Go City, Dolphin Encounter at Akumal, and your pass number(s).

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    Website

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  • Available on all passes
    Alert Icon
    Booking required

    Please email Simplex at jpf@simplexdmc.com or WhatsApp +52 1 984 114 1983  to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.

    Global Icon

    Website

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    Email

    Book via Email
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    Phone

    +52 1 984 114 1983
  • Available on all passes
    Alert Icon
    Booking required

    Reservations are recommended for this experience and can be made at least 24 hours in advance by phone:
    Toll-free from USA: 1 866 393 5158
    Toll-free from Mexico: 800 727 5391
    International:+52 (998) 193 3360 ext 200

    Or, by email at [email protected].

    All requests should include Go City, Dolphin Catamaran, and your pass number(s).

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    Website

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    Book via Email
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  • Only on the Explorer Pass
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    Booking required

    To book your microderm facial, email info@adorespacancun.com or call +52 998 217 7849. Remember to let them know the date and time you wish to visit and include your pass numbers.

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    Email

    Book via Email
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    Phone

    +52 998 217 7849
  • Diamond IconPremium
    Only on the All-Inclusive Pass
    Alert Icon
    Booking required

    Please email Simplex at [email protected] or WhatsApp +52 1 984 114 1983  to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.

    Email Icon

    Email

    Book via Email
    Call Icon

    Phone

    +52 1 984 114 1983
  • Diamond IconPremium
    Only on the All-Inclusive Pass
    Alert Icon
    Booking required

    Reservations are required at least 24 hours in advance. Please reserve your tour online.
    A representative from Extreme Adventure will reach out to confirm your hotel pick-up time.

    Please note: making your reservation will remove one choice from your pass. You can cancel your reservation 48 hours in advance of your visit. 

    Global Icon

    Website

    Book now
    Email Icon

    Email

    Book via Email
    Call Icon

    Phone

  • Diamond IconPremium
    Only on the All-Inclusive Pass
    Alert Icon
    Booking required

    Reservation requests can be made at least 48 hours in advance by phone:
    Toll-free from USA: 1 866 393 5158
    Toll-free from Mexico: 800 727 5391
    International:+52 (998) 193 3360 ext 200

    Or, by email at [email protected].

    All requests should include 'Go City, Manatee Encounter & Lunch in Cozumel or Isla Mujeres', and your pass number(s).

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    Website

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    Email

    Book via Email
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    Phone