Although Go City attraction passes are designed for individuals and families, they can be used for groups. We encourage you to reach out to us before you purchase so we can confirm if our passes makes sense for your group trip. 

Step 1: Fill out our group travel form and let us know what your interests are. A member of our team will review your group's intended plans and will reach out to you to confirm whether Go City is right for your group.  

Step 2: Once you've received a reply and are happy with our suggestions, purchase your passes on our website.

Step 3: Book any attractions that require reservations. Your group may need to book individual timeslots, depending on attraction capacity. For attractions that do not require reservations, we recommend contacting them directly to let them know your group will be visiting.

Not all attractions can be reserved as soon as passes are purchased. Each attraction opens its booking window at different times. You can find all reservation information on the attraction pages of our website and app. 

No, many attractions operate on a walk-up basis only. However, to help the attraction manage its flow of visitors and avoid being at over capacity, we highly recommend contacting the attraction directly to let them know your group will be visiting - even if an attraction doesn't require a reservation.

Make sure you know your desired date/time, pass numbers, language, group type (school, agency, independent travelers), and whether any participants have disabilities or accessibility needs. 

No, passes must be purchased first before any reservations can be made. 

Yes, your whole party does not need to go to every attraction. When booking, just make sure you provide the exact pass numbers of the sub-group who are attending, to avoid the wrong passes being reserved.

Some attractions have limited capacity for each reservation time slot, so larger groups may need to split into smaller bookings. We highly recommend making reservations in groups of 10 or less, as our reservation system has security limitations that can affect larger bookings. 

Each attraction sets its own capacity limits, group policies, and booking rules. So what works for one attraction, may not work at another. 

This depends entirely on the individual attraction's capacity setup. Some can keep a group together throughout, others may need to split larger groups across guides or entry points. 

Our passes are already excellent value, offering significant savings compared to buying attractions individually. If there's a promotion available on our website, you're welcome to use it, as long as it's valid for your pass type and duration. We don't offer additional discounts for group bookings. 

Reservations can be amended if made within the Go City app. Conditions for reservations made through an attraction's external booking link may vary, so please check the attraction's specific terms. Amending reservations for large groups can be difficult, so we recommend keeping to the original booking wherever possible. 

Cancellation, deposit, and no-show terms are generally set by the attraction directly, not by Go City. If you need to rebook, make sure you do it within the validity of your pass.

Accepting Go City sightseeing passes without a reservation (when required) is at the discretion of the attraction. 

For coordinated visits involving multiple smaller groups traveling together, a single combined contact to the attraction is often more efficient than separate requests. But do confirm with the attraction, since capacity rules may still apply per sub-group. 

We cannot guarantee that an attraction will honor every group size and request, it's based on their capacity and availability. We recommend filling out our group form ahead of time so we can help you identify early on in your travel planning whether an attraction will be suitable for your group. 

Response times vary by attraction. We recommend reaching out as early as possible.

Go City can: 

• Provide your group with attraction passes 
• Offer technical/app support 
• Advise on whether our passes will work for your group 
• Give refunds in line with our refund policy

Attractions can: 

• Advise on capacity limits 
• Allocate time slots and help with reservations 
• Support with logistics on-site 
• Confirm deposit, cancellation and no-show rules 
• Accept/decline group requests