COVID-19

  • How is COVID-19 impacting my upcoming travel plans with my Go Gothenburg pass?

    Attractions in Gothenburg are starting to open and we're working closely with them to ensure a seamless experience during your visit. We advise you check the individual attraction website for the latest opening news. 

    In light of the outbreak, Go Gothenburg has automatically updated passes to be valid for two years from the purchase date. If your travel plans have been disrupted, but you are planning on exploring Gothenburg within the next two years, we suggest you hold on to your Go Gothenburg pass and do not activate it until your next trip.

    For more information on Go City and COVID-19 please click here

Benefits

  • What are the main benefits of the Go Gothenburg pass?

    The Go Gothenburg pass gives you entry to over 25 of the best tourist attractions in Gothenburg, plus Hop-On-Hop-Off boat and bus tours around the city and islands.

    The package also includes a free digital guidebook, which saves you precious time by allowing you to plan your days in advance. And, because the pass is prepaid you don't have to carry cash around or wait in line for tickets.

  • Does the Go Gothenburg pass come with a guidebook?

    Yes, the Go Gothenburg pass comes with a digital guidebook packed with information about each attraction, including opening hours, maps, and helpful information about the city.

Savings

  • How much can I save with the Go Gothenburg pass?

    The more you see the more you save, so the longer the pass duration the better the value. But remember, you only need to visit a few attractions before you start saving money.

    To get an idea of how much you could save, browse our Gothenburg attractions section and see how much each attraction would normally cost you to visit – don’t forget, with your Go Gothenburg pass all entry costs are included.

  • Which Gothenburg pass offers the best value for money?

    The 5-day Gothenburg pass offers the best value for money. However, it is quite easy to save with all Gothenburg passes as attractions in Gothenburg often cost over SEK 100 to enter. 

Attractions

  • How do I find out an attraction's opening times and closing times?

    The opening times and dates of all Go Gothenburg pass attractions can be found on each attraction page on the website. We recommend having a look at our COVID-19 page for the latest news.

  • Does the pass include all of Gothenburg's attractions?

    The pass includes over 25 top attractions and tours including the Museum of Gothenburg, Liseberg Amusement Park, Gunnebo House – and more.

  • What are the normal costs of the attractions?

    The entry costs for all attractions vary and may be over SEK 100 for an adult ticket. To see how much you could save on normal entry costs, browse our Gothenburg attractions section.

  • Are the attractions accessible all year round?

    The majority of attractions included on the Go Gothenburg pass are open all year round with just a few days of closure, usually around Christmas. Some are more seasonal, however, and are shut during the summer or winter months so we do advise you to check with the attractions before visiting to avoid disappointment.

    To see the opening hours and dates for each attraction, browse our Gothenburg attractions section or refer to your Gothenburg pass guidebook.

  • Can I visit the same attraction twice with my Gothenburg pass?

    You can only visit each attraction included on the Go Gothenburg pass once but the hop on hop off bus is unlimited for the duration of your pass.

  • Is the Go Gothenburg pass suitable for those with disabilities?

    Some attractions may offer free entry to visitors with disabilities, so the Go Gothenburg pass might not be the most suitable for them as requirements vary from attraction to attraction. Please contact them directly for further information.

  • Are pets allowed on tours or in attractions?

    No, pets are not allowed on sightseeing tours, inside museums or attractions.

Purchase

  • How much does a Go Gothenburg pass cost?

    The cost of a Go Gothenburg pass varies depending on the duration and pass type (adult or child). For full details of the latest prices then check out the prices page.

  • If I order online how do I receive the Go Gothenburg pass?

    For instant delivery, download your Go City pass straight to your inbox and print at home. Your passes come with a guidebook to make planning your trip effortless.

  • How do you define a child?

    Children are aged between 5 and 15 years.

    Note: Anyone with a Child Pass must be accompanied by an Adult Pass holder at all times.

  • Can I buy the Go Gothenburg pass for a group?

    We don't have any restrictions when purchasing through the website.

  • How do I use an offer code or discount code?

    If you have an offer code you can enter this on the checkout page after you have chosen your product(s).

    Note: Offer codes cannot be used in conjunction with any other discount.

  • Why haven't I received my email confirmation?

    Your email confirmation should normally arrive in your inbox a few minutes after completing your purchase. If you haven't received an email confirmation after a few minutes, please refresh your inbox and check your spam filter or junk folder.

    If the email still hasn’t appeared, send a request through to our customer service team confirming your email address and order reference number.

    Or call +44 20 7293 0972 with your reference number to hand.

  • What are the Go Gothenburg pass purse values?

    Each Go Gothenburg pass is subject to a purse value which is based on the duration of the pass. 

    The purse value is the maximum amount you can use based on the standard gate price for each attraction. Here's a breakdown of the purse value for each duration:

    1-day Pass: Adult SEK 2000.00 / Child SEK 1050.00
    2-day Pass: Adult SEK 2600.00 / Child SEK 1400.00 
    3-day Pass: Adult SEK 3150.00 / Child SEK 1650.00
    5-day Pass: Adult SEK 3950.00 / Child SEK 2050.00

Validity

  • What happens if I change the date of my trip to Gothenburg?

    Your Gothenburg pass is valid for two years from the date of purchase.

  • How does the Go Gothenburg pass work?

    The Go Gothenburg pass is simple and easy to use. As a pre-paid-for sightseeing package, it includes entry into over 25 Gothenburg attractions and tours.

    The Go Gothenburg pass also comes with a free digital guidebook as a useful resource, so all you have to do is plan your sightseeing adventure, show up to the attraction you’d like to visit and you’ll be scanned straight through.

    The pass is available in 1, 2, 3 and 5-day durations.

  • Are the 2-day, 3-day and 5-day passes for consecutive days?

    Yes, all Gothenburg passes are to be used on consecutive days.

    For example, if you have a 3-day Go Gothenburg pass and start using it on a Tuesday it will be valid on Tuesday, Wednesday and Thursday.

Contact

  • How do I contact customer support for the Go Gothenburg pass?

    Our customer service team is available:
    Weekdays: 9am to 5pm (excluding UK bank holidays)
    Saturday: 10am to 4pm
    Sunday: 10.30am to 4.30pm (GMT)

    From within the UK:
    020 7293 0972

    From overseas:
    +44 20 7293 0972

    WhatsApp (available for text chat only)
    +1 617 932 6123

    email: [email protected]

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