- Contactless entry No need for print-outs or paper tickets. We’re working closely with our partners to ensure entry to all our attractions and tours are as seamless as possible. You’ll just need to show or scan your pass for entry. So be sure to download our app and get scan-happy.
- Flexibility You spoke. We listened. In response to this ever-changing world which we currently live in, we’ve acted to ensure sightseeing with us is flexible for you. That’s why we now offer 90-day cancellation for when your plans change. Our passes are also valid two years from purchase.
- New site features We’ve been working hard to make planning your trip simple. That’s why we’ve added new badges to the attraction lists on our website and app, so you can easily see which attractions are currently open to the public and which have to stay closed due to safety regulations.
- Forward planning With many attractions now requiring advanced reservations, we’ve been updating our listings with the latest booking information, so you don’t miss out on visiting one of your London must-sees.
For further information about our pass, visit our FAQs page.
What do I need to know about NHS Track and Trace while visiting London?
The NHS test and trace service ensures that anyone who develops symptoms of coronavirus (COVID-19) can quickly be tested to find out if they have the virus. In order to reduce the spread of infection, we will be obliged to provide your name and contact details, should we be asked by the UK government.
You may also be asked to provide contact details when you arrive at an attraction, or when making a reservation in advance.
For more information, visit GOV.uk.
What things are there to do in London during COVID?
While we wait for things to return to normality, you can take advantage of the many great outdoor activities in London. Rent on the city's famous Santander Bikes and explore along the Thames, or spend an afternoon wandering around one of the city's many parks. We recommend Primrose Hill for epic views of the city, or head off the beaten path and visit South London's Richmond Park, which is home to an abundance of deer.
