For more information, visit the Tower of London website.

Getting in: enter via Middle Tower (opposite the Tower shop). Join the 'bought tickets' line and have your pass ready to be scanned by a member of staff. Once validated, you will pass through security/bag check before being admitted through Middle Tower.

Please note

• Pass customers do not need to book Tower of London tickets in advance but please be aware that at busy times, you may be asked to wait for the next available time slot.
• You may need to wait in line to pass through security checks.
• Yeoman Warder tours are included with your pass and depart every 30 minutes. Tours last approximately 60 minutes and start near the main entrance. 

Hours of Operation

Getting there

Address

For more information, visit The lastminute.com London Eye website.

Getting In

With your confirmed Go City reservation, you do not need to visit the Ticket Hall. You can just make your way to the “Entrance” gazebo outside the London Eye to have your pass scanned and validated. Keep your email confirmation handy in case you’re asked to show that as well. Once your pass has been validated, you’ll pass through a bag and security check before you board your pod. To limit wait times, we recommend arriving in good time for your booked time slot.

Plans changed? No problem, in the Reservations Portal you can amend your booking up to 15 minutes prior to arrival.

Hours of Operation

Reservations required

Getting there

Address

For more information and details of any impact on Hop-On Hop-Off bus services due to events in Central London please see the Big Bus website.

Getting in

Just show your pass when boarding.

For details of the route, stopping points, and days of operation for Big Bus, please visit bigbustours.com.

Please note

A bus tour is a great way to see the top sights around London, however, we advise against using bus tours as a mode of transportation around the city. For more efficient transport - we'd suggest using London's public transport networks.

Hours of Operation

Getting there

Address

For more information, visit the Up at The O2 website, call 0208 463 2680 or email boxoffice@upattheo2.co.uk.

Please check availability for your chosen date before arriving.

Up at The O2 tickets help

Ask our help team if you have any questions. 

FAQs

Q. What should I wear for Up at The O2?
A. Comfortable clothing and appropriate footwear are recommended, and complimentary climb suits will be provided.

Q. How long does Up at The O2 take?
A. The entire experience, including a safety briefing, climb, and descent, typically takes around 90 minutes.

Q. Can I take my own camera or phone up The O2?
A. Yes, you can take your own camera or phone with you, but it must be securely attached to you at all times during the climb.

Q. Is there an age or height limit for Up at The O2?
A. Climbers must be at least 8 years old and at least 1.2 meters tall to participate, and all climbers under the age of 18 must be accompanied by an adult.

Q. What happens if it rains during my Up at The O2 climb?
A. Climbs take place in most weather conditions, and complimentary rain ponchos will be provided if necessary.

Q. Can I bring food or drinks with me on the climb?
A. No, food and drinks are not allowed on the climb, but there are cafes and restaurants located at the base of The O2.

Getting in: show your pass at the box office window to receive your ticket, then head to Base Camp reception at your allotted time slot. Your pass is valid from Monday to Friday only for daytime, sunset and twilight climbs. Tickets are subject to availability and cannot be booked in advance so we recommend checking the website for availability before arriving.

Please note: Height, weight and age restrictions apply. Please check Up at The O2's FAQs before visiting.

Hours of Operation

Getting there

Address

For more information, please visit the Westminster Abbey website.

Getting in: enter via the North Green, which runs between the Abbey and Broad Sanctuary. Before entering the Abbey, you will pass through security/bag check. On busy days, it might be necessary to continue queuing after security. Your passes will be scanned and validated at a ticket booth inside the Abbey and you will be issued with a paper ticket as proof of admission.

Please note:

• Pass customers do not need to pre-book but admission to the Abbey is always subject to availability. At busy times, you might be asked to wait for the next available time slot.

Hours of Operation

Getting there

Address

For more information, please visit the Shakespeare's Globe Theatre website. 

Getting in: present your pass at the admissions desks at the guided tours entrance. Passholders do not need to book, but you may be asked to wait until the next available slot.

Please note

• Visit duration 1 hour.
• Guided Tours depart every hour between times advertised. You can also contact their Ticketing & Sales Team between 10AM – 6PM Tuesday to Sunday to confirm tour times on Tel: 020 7401 9919.
• We advise visitors arrive 15 minutes prior to tour departure.
• Visitors need to arrive at the Guided Tours Entrance, opposite the river, and present your pass at the ticket desk. 
• There are 9 steps leading up to the piazza where your guided tour will start from. Step-free and wheelchair access are available, please speak to a member of the team or contact our Ticketing & Sales Team prior to your visit.
• As it is a working theatre, tour times vary due to performance schedules or sometimes take place during rehearsals (giving you an exclusive look at the rehearsal process!).
• Guided Tours take place in all weathers. There is no dress code, but we recommend visitors wear appropriate clothing and footwear as tours take place outdoors.

Hours of Operation

Getting there

Address

For more information visit the London Bridge Experience website.

London Bridge Experience tickets help

Simply ask our help team if you have any questions.

FAQs

Q. What is the London Bridge Experience?
A. The London Bridge Experience is a thrilling interactive exhibition that takes visitors on a journey through the history of London Bridge.

Q. How long does the experience last?
A. The London Bridge Experience lasts approximately 1 hour.

Q. Is the London Bridge Experience suitable for children?
A. Yes, the experience is suitable for children, although some parts may be too scary for very young children.

Q. Is photography allowed inside the London Bridge Experience?
A. No, photography is not allowed inside the London Bridge Experience.

Q. Are there any restrictions on who can participate in the London Bridge Experience?
A. Yes, the experience is not recommended for people who suffer from claustrophobia, epilepsy, or other medical conditions that may be aggravated by the special effects.

Q. Is there a gift shop at the London Bridge Experience?
A. Yes, there is a gift shop where visitors can buy souvenirs of their visit to the London Bridge Experience.

Getting in:entry to the London Bridge Experience is opposite The Mug House pub. Your pass will be scanned and validated by a member of the team at the admissions desk, which is immediately inside the venue. Once validated, just take a seat in the waiting room, directly opposite the ticket desk, until the next available show (usually, no more than 20 minutes).

Pass perks: 

• Receive a 20% discount in the Creams Cafe, the London Bridge Experience’s American-style ice cream parlour and waffle house.
• Enjoy 20% off at the Bermondsey Bierkeller (located next to the attraction) when showing your pass.

Please note: Groups over 15 must book in advance. Guardian Angel Tours are available for younger visitors (under 11’s) to protect them from anything too frightening.

Hours of Operation

Getting there

Address

For more information please visit The View from The Shard wesbite.

Getting in

Show your pass and your pre-booked timeslot entry voucher at the main admissions desk when you arrive.

Hours of Operation

Reservations required

Getting there

Address

From 8 January to early March 2024, Tower Bridge will be undergoing some scheduled maintenance work which may affect access to the attraction. For more information, please visit their website. 

Getting in: passholders do not need to book in advance. Enter the admissions lobby via the ‘Buy tickets’ lane. After the security/bag check, present your pass at the ticket desk for scanning and validation. Once your ticket has been validated, you will be issued with an entrance ticket. Please retain the ticket to gain admission to the Engine Rooms at the end of your visit.

Please note: all bags will be searched on arrival. Shoulder bags and backpacks with maximum dimensions 45 x 35 x 20 cm are allowed. Suitcases, wheeled bags and oversized items will not be allowed in the Bridge.

Tower Bridge is busiest in the afternoon and at the weekend. For the best experience, we recommend visiting on weekdays before 2PM.

For groups of 15 people or more, you must email [email protected] with your preferred date and time of visit at least three working days in advance.

For more information, please visit the Tower Bridge website.

Hours of Operation

Getting there

Address

For more information, please visit the Hop-On Hop-Off Thames River Cruise website.

Hop-On Hop-Off Thames River Cruise ticket help

Simply ask our help team if you have any questions.

FAQs

Q. What are the main departure points for City Cruises on the Thames River?
A. City Cruises Thames River operates from three main departure points: Westminster, London Eye and Tower Bridge.

Q. What is the duration of a standard City Cruises Thames River tour?
A. The standard sightseeing tour of City Cruises on the Thames River lasts for approximately 1 hour and 30 minutes.

Q. What landmarks can I see on a City Cruises Thames River tour?
A. You can see many iconic landmarks such as the Houses of Parliament, London Eye, Tower Bridge, the Tower of London, and the Shard, among others.

Q. Is food and drink available on board City Cruises Thames River?
A. Yes, City Cruises Thames River offers a range of food and drink options on board, including a bar and a café.

Q. What safety measures are in place on City Cruises Thames River tours?
A. City Cruises on the Thames follows all necessary safety measures, including regular cleaning and disinfecting of the boats, hand sanitizing stations, and social distancing guidelines in accordance with government regulations.

As well as Westminster Pier, you can also show your pass at Tower and Greenwich piers to receive your 24-hour river cruise ticket.

Hours of Operation

Getting there

Address

For more information, visit the St Paul's Cathedral website.

Getting in

Entry to the cathedral is through the West Entrance. Security/bag checks are in place before entering. Inside, your pass will be scanned and validated at the admissions desks immediately in front of you.

• You do not need to book but please check opening hours before visiting and take your pass with you.
• Once inside the Cathedral, access to the Dome Galleries is usually available from 9.30am to 4.15pm (10am to 4.15pm on Wednesdays). Entrance to the Golden Gallery is subject to availability due to capacity controls in operation, and there may be time restrictions in place.
• Non-flash photography for personal use inside the cathedral is welcomed outside service times. Filming, tripods, monopods, and selfie sticks are not permitted.
• Children must be accompanied and supervised by an adult aged 18 or over in the Dome Galleries.
• No bags or items larger than airline hand baggage (45cm x 30cm x 25cm, including handles, wheels, and pockets) may be brought into the cathedral. There is no cloakroom facility.

Hours of Operation

Getting there

Address

For more information please see the London Zoo website. 

Getting in

There's no need to book in advance. On arrival at the main gates, you’ll need to go through a brief security check before heading to the ticket kiosks to have your pass checked and scanned.

Hours of Operation

Getting there

Address

For more information please see the SEA LIFE London Aquarium website.

Getting in

Show your pass at the ticket desk inside the main entrance. Keep your email confirmation handy as well in case you need to show that. Once your pass has been scanned and validated, you will pass through a bag and security check before entering the attraction.

We recommend arriving at the time of your reservation to minimise wait times.

Plans changed? No problem, in the Reservations Portal you can amend your booking up to 15 minutes prior to arrival. 

Hours of Operation

Reservations required

Getting there

Address

For more information, please visit the Kensington Palace website.

Pass customers do not need to book Kensington Palace tickets in advance, but please be aware that it can be particularly busy in the mornings. For the best possible experience, we recommend planning your visit for the afternoon. Please show your pass at the admissions desk in the ticket office where it will be validated.

Hours of Operation

Getting there

Address

For more information, please visit the Hampton Court Palace website. 

Hampton Court Palace tickets help

Simply ask our help team if you have any questions.

Getting in: simply show your pass upon arrival.

Please note: pass customers do not need to book in advance to visit Hampton Court Palace but please be aware that at busy times, you may be asked to wait for the next available time slot

Hours of Operation

Getting there

Address

For more information, please visit the Royal Observatory Greenwich website.

Getting in: present your pass at the admissions desks at the main entrance.

Hours of Operation

Getting there

Address

For more information, please visit the Cutty Sark website. 

Cutty Sark tickets help

Simply ask our help team if you have any questions. 

Getting in: present your pass at the admissions desk at the main entrance.

Please note: to avoid disappointment, customers are strongly advised to check availability on the Cutty Sark's website.

Hours of Operation

Getting there

Address

Pass perk
Go City customers can enjoy a 10% discount on food and drink in The Old Brewery pub, located in the grounds of the Old Royal Naval College. Valid Monday to Friday only. Just show your pass to the bar staff to redeem this offer.

For more information, please visit the Old Royal Naval College website

Getting in

Just show your pass at the main entrance.

For accessibility options and facilities, please visit the official site.

Hours of Operation

Getting there

Address

For more information please see the LEGOLAND® Windsor Resort website.

Getting in

On arrival, after any bag searches, head to the entrance gates - next to the Ticket Office - to have your pass scanned and validated. Keep your confirmation email handy in case you need it. Then you’re good to go!

Plans changed? No problem, in the Reservations Portal you can amend your booking up until 12PM on the day of your arrival.

If you’re taking the train to Windsor, we recommend taking the 702 or 703 buses to the attraction. Between them, they operate half-hourly services. Journey takes approximately 20 minutes and costs £2 per person each way. The bus will drop you at the main entrance.

Hours of Operation

Reservations required

Getting there

Address

For more information please see the RHS Garden, Wisley website.

Getting in

The RHS has a designated bus pick-up point at Woking Station (exit station to signs for Taxis and Coaches), buses depart hourly, just show your pass to the shuttle bus driver as you board. On arrival at RHS Garden Wisley show your pass at the admissions desk in the Welcome Building for entry to the garden.

Hours of Operation

Getting there

Address

For more information, please visit the Kew Gardens website. 

Royal Botanic Gardens, Kew tickets help

Simply ask our help team if you have any questions. 

Getting in: please enter via the Brentford, Elizabeth or Victoria gates. Lion Gate is exit only.

Hours of Operation

Getting there

Address

Getting in

Just show your pass for entry.

For more information about the exhibition please see the Frameless website.

Hours of Operation

Getting there

Address

Pass perk

Show your pass to receive a 10% discount in the Royal Albert Hall's Cafe Bar and Verdi Restaurant, both of which are located inside the main daytime entrance.

Getting in 

Show your pass at the tours desk for the next available tour. 

We recommend that you check tour availability before visiting.

Hours of Operation

Getting there

Address

For more information, visit the Natural History Museum website.

Natural History Museum souvenir guidebook help

Ask our help team if you have any questions.

Getting in: show your pass at the main information desk to collect your souvenir guidebook. 

Please note: one free guidebook per pass holder only.

Hours of Operation

Getting there

Address

The tour lasts three to five hours, so please bear this in mind when preparing for the day.

Getting in: show your pass and proof of reservation to join the tour. Meet the group outside either the Statue of The Duke of Wellington or at the Ritz hotel next to the two red telephone boxes depending on what time your tour is.

Hours of Operation

Reservations required

Getting there

Address

Hop-on Hop-off open top bus tour tickets help
Simply ask our help team if you have any questions.

For more information, visit the Golden Tours website.

FAQs

Q. What is a Hop-on Hop-off open top bus tour of Windsor?
A. It is a sightseeing tour of Windsor on a double-decker open-top bus that allows passengers to hop on and off at any of the designated stops along the route.

Q. What are some of the attractions covered in the Hop-on Hop-off open top bus tour of Windsor?
A. Some of the attractions covered in the tour include Windsor Castle, Eton College, Windsor Bridge, and the Royal Windsor Wheel.

Q. How often do the Hop-on Hop-off open top buses run in Windsor?
A. The buses typically run every 30 minutes, but this may vary depending on traffic and other factors.

Q. How long does the Hop-on Hop-off open top bus tour of Windsor take?
A. The tour takes approximately 1 hour and 15 minutes if you stay on the bus for the entire route, but you can take as much time as you like at each stop.

Q. Are there any guided commentary or audio guides available on the Hop-on Hop-off open top bus tour of Windsor?
A. Yes, passengers can listen to pre-recorded commentary in multiple languages or join a live-guided tour in English.

Q. Can I bring food and drinks on the Hop-on Hop-off open top bus tour of Windsor?
A. Yes, you are allowed to bring food and drinks on the bus, but please dispose of any rubbish responsibly.

Getting in: simply present your pass when boarding the bus.

Hours of Operation

Getting there

Address

Hard Rock Cafe London tickets help
Ask our help team if you have any questions.

For more information please visit the Hard Rock Cafe London website.

FAQs

Q. What is the London Hard Rock Cafe ?
A. Hard Rock Cafe London is a restaurant, bar and music venue located in the heart of London, known for its rock and roll memorabilia and live music performances.

Q. What type of food does Hard Rock Cafe London serve?
A. Hard Rock Cafe London serves classic American-style cuisine, including burgers, sandwiches, salads, and smokehouse BBQ.

Q. Can I buy merchandise at Hard Rock Cafe London?
A. Yes, Hard Rock Cafe London has a Rock Shop where you can purchase unique and limited edition Hard Rock Cafe merchandise, including t-shirts, hats, and pins.

Q. Does Hard Rock Cafe London have a dress code?
A. Hard Rock Cafe London does not have a strict dress code, but it is recommended to dress appropriately for the occasion, such as smart casual attire for dinner or a concert.

Q. Does Hard Rock Cafe London host private events?
A. Yes, Hard Rock Cafe London has private event spaces available for corporate events, meetings, weddings, and other special occasions, with customizable menus and audio-visual equipment.

Q. Does Hard Rock Cafe London have live music performances?
A. Yes, Hard Rock Cafe London hosts live music performances several nights a week featuring local and international artists across a range of genres, including rock, pop, and blues.

Getting in: show your pass to the host at the front of the restaurant and you will be shown to a table and given your Gold Menu. 

Passes are valid at the Old Park Lane venue only.

Please note: at busy times there may be a wait, but with your pass you'll have priority and will be given the first available table. 

Hours of Operation

Getting there

Address

For more information, please visit the Chelsea FC Stadium website.

Getting in: simply present your pass at the main tours and museum entrance. The tour includes admission to the museum, please allow two hours for your visit.

Please note: the tours schedule is subject to change based on match days. For up-to-date information, please check the Chelsea FC Tours website. We recommend checking the website for availability on the day of your visit.

Hours of Operation

Getting there

Address

FAQs

Q. What can I expect to see on Emirates Arsenal Stadium Tour?
A. You will get a behind-the-scenes look at the home of Arsenal Football Club, including the dressing rooms, players' tunnel, and pitchside.

Q. How long is the Emirates Arsenal Stadium Tour?
A. The tour typically lasts around 90 minutes.

Q. Can I take photos during the Emirates Arsenal Stadium Tour?
A. Yes, photography is allowed on the tour, except in certain areas where it is prohibited.

Q. Is the Emirates Arsenal Stadium Tour accessible for people with disabilities?
A. Yes, the tour is fully accessible for visitors with disabilities, including wheelchair users.

Q. Can I bring food or drinks on the Emirates Arsenal Stadium Tour?
A. No, food and drinks are not permitted on the tour, but there are refreshment areas available before and after the tour.

Q. Can I visit the Arsenal Museum during the Emirates Arsenal Stadium Tour?
A. Yes, the Arsenal Museum is included as part of the tour, and you will have the opportunity to explore it before or after your tour.

For more information, please visit the Arsenal Stadium Tours website. 

Getting in

Present your pass at the tour entrance inside the shop. The Arsenal museum at Emirates Stadium is situated opposite turnstile E in the Northern Triangle Building, next to the Ken Friar bridge. The stadium tours entrance is located within the Armoury Store.

Please note

All tours are subject to availability and you may need to wait for the next available time slot. The stadium is a working venue. As such, the tour route and content are subject to change without notice.

Hours of Operation

Getting there

Address

For more information, visit the Tottenham Hotspur Stadium website or call 020 3929 1882. Lines are open 10AM-5PM on weekdays and 10AM-4PM on Saturdays.

Getting in: present your pass at the tours desk, where you will be allocated a time slot.

Hours of Operation

Getting there

Address

The Dare Skywalk Tickets Help
Ask our help team if you have any questions.

For more information please see the Dare Skywalk website.

Getting in: head to the Dare Skywalk Basecamp for entry. You'll need to go through a quick security check, then show your pass at the check-in desk and receive your climb time. 

You will be given a climb suit or climb gilet when you arrive at Skywalk Basecamp. You should be wearing, or have brought with you, comfortable clothes to be worn or changed into, which are to be worn under your climb suit or gilet. Also, you should be wearing, or have brought socks with you as footwear is also provided at Basecamp.  

Please note: The Dare Skywalk is not available for passholders on Saturdays.

Tickets are subject to availability on the day. As a result, passholders may need to wait for the first available time slot after their arrival. This may be longer during peak times. We recommend that passholders check the Dare Skywalk website for the most up-to-date information and availability before visiting. Unfortunately, passholders are unable to book in advance.

Hours of Operation

Getting there

Address

For more information please see the Chessington World of Adventures website.

Getting in

Just head straight to the turnstiles and show your pass and email booking confirmation. Once you've had everything scanned, you're good to go!

Plans changed? No problem, in the Reservations Portal you can amend your booking up until 12PM on the day of your arrival.

Hours of Operation

Reservations required

Getting there

Address

For more information visit The Game is Now website.

Getting in: arrive at Doyle’s Opticians in W12 Shopping Centre. Show pass at ticket desk before your briefing starts with a member of staff.

Please note: 

• Your pass is valid for Private Experience bookings of 4+ people.
• Any bookings of 2 or 3 people may be booked with other groups into an existing Shared Experience, subject to availability.
• You pass is valid for any time slot Wednesday-Friday: 12PM-5.50PM or Sunday: 10.50AM- 5.50PM.
• Each booking counts as a separate group for gameplay.
• Players must be 10 years old or older.

Hours of Operation

Reservations required

Getting there

Address

For more information, visit the Fuller's Brewery website. 

Getting in: show your pass and proof of reservation at the Fuller's Brewery shop.

Please note: the tour is only available to customers aged 18 or over. 

Hours of Operation

Reservations required

Getting there

Address

For more information, visit the Chiswick House and Kitchen Garden website. 

Chiswick House and Kitchen Garden tickets help

Simply ask our help team if you have any questions.

Getting in: please present your pass at the admissions desk for entry to the house.

Hours of Operation

Getting there

Address

For more information visit Jason’s original canal boat trip website.

Jason’s original canal boat trip tickets help

Ask our help team if you have any questions. 

Getting in: show your pass and proof of reservation on arrival. 

Please note: booking is strongly advised. You can make a reservation request on the official website. Please allow 24 hours for a response. Bookings will not be accepted after 6PM the day before travel or after 6PM on Friday for weekend bookings. Your pass entitles you to a one-way trip to from Little Venice to Camden Lock or vice versa and does not include return journeys.

Hours of Operation

Getting there

Address

For more information, visit the official website.

Getting in

Just show your pass and booking confirmation email. Once you've had everything scanned, you're good to go!

Please arrive at the time of your booking to minimise waiting times.

Plans changed? No problem, in the Reservations Portal you can amend your booking up to 15 minutes prior to arrival.

Hours of Operation

Reservations required

Getting there

Address

The Seashell of Lisson Grove tickets help
Ask our help team if you have any questions.

For more information please see the Seashell Restaurant.

Getting in: just show your pass to welcoming staff and you're in.

Hours of Operation

Reservations required

Getting there

Address

For more information, please visit the Wembley Stadium website. 

Wembley Stadium Tour tickets help

Simply ask our help team if you have any questions. 

Go City customers do not need to book in advance but please be aware that, at busy times, you may be asked to wait for the next available tour.
Please note: Wembley Stadium is a working venue, as a result tour content is subject to change

Hours of Operation

Getting there

Address

Getting in

Your pass can be scanned and validated at the tour desk, which can be found on the lower ground floor of the club’s retail store (located at Turnstile F of the stadium). To reach the store, when approaching the stadium from Stratford Station / Westfield shopping centre, follow the stadium round in a clockwise direction.

For more information, please visit the London Stadium website. 

Hours of Operation

Getting there

Address

For more information, head to The London Dungeon website.

Getting in

Just show your pass and booking confirmation email. Once you've had everything scanned, you're good to go!

Please arrive at the time of your booking to minimise waiting times.

Plans changed? No problem, in the Reservations Portal you can amend your booking up to 15 minutes prior to arrival. 

Hours of Operation

Reservations required

Getting there

Address

For more information, please visit the Household Cavalry Museum website. 

Household Cavalry Museum tickets help

Simply ask our help team if you have any questions. 

Getting in: show your pass at the door for entry.

Hours of Operation

Getting there

Address

For more information, visit the tour website.

Getting in

Meet the guide holding a yellow umbrella outside The Ritz London hotel on the corner of Piccadilly and Arlington Street and present your pass for scanning.

Historic Pub Tour of London FAQs 

What pubs will we visit on the tour? The tour calls at four historic pubs, but which exact pubs they are will vary depending on the day, time of year and pub availability.

Are drinks included? No, you’ll have to pay for your own, but there will be time to have a drink in each pub visited.

Will we have time to eat in any of the pubs? No, the stops aren’t long enough to order, wait for and eat food, so we recommend eating before the tour or choosing one of the many great local pubs and restaurants afterwards.

I’m under 18. Can I join the tour? No, the tour is strictly for over-18s only. Please bring a valid form of identification (e.g. passport or driver’s license) as you may be asked to present these by pub staff.

Hours of Operation

Reservations required

Getting there

Address

For more information, visit the See The Sights Tour website. 

Getting in: simply show your pass to your tour guide at your booked slot and you're good to go! 

Hours of Operation

Reservations required

Getting there

Address

For more information, please visit the The Guards Museum website.

The Guards Museum ticket help

Simply ask our help team if you have any questions.

Show your pass at the door for entry.

Hours of Operation

Getting there

Address

Be sure to check out the official tours page for information. 

Brit Movie Tours tickets help

Simply ask our help team if you have any questions.

Getting in: present your tour confirmation to the guide. Tours vary in length.

Please note: for all tours, children under 18 must be accompanied by an adult.

Hours of Operation

Reservations required

Getting there

Address

For more information, visit the Brit Music Tours website.

Brit Music Tours tickets help

Simply ask our help team if you have any questions.

Getting in: present your pass and tour confirmation to the guide.

Please note: under 18s must be accompanied by an adult.

Hours of Operation

Reservations required

Getting there

Address

For more information visit the Brit Icon Tours website.

Brit Icon Tours tickets help

Simply ask our help team if you have any questions.

Getting in: present your pass with your booking at the start of your tour.

Hours of Operation

Reservations required

Getting there

Address

For more information, visit The Courtauld Gallery website.

Getting in

Simply show your pass at the ticket desk and you're good to go!

Hours of Operation

Getting there

Address

For more information, please visit the Florence Nightingale Museum website.

Florence Nightingale Museum ticket help

Simply ask our help team if you have any questions.

Getting in: simply present your pass and you're in! 

Hours of Operation

Getting there

Address

For more information visit the Wellington Arch website.

Wellington Arch tickets help

Simply ask our help team if you have any questions.

Getting in: simply show your pass at the entrance.

Hours of Operation

Getting there

Address

For more information visit the Jewel Tower website.

Jewel Tower tickets help

Simply ask our help team if you have any questions.

Getting in: simply show your pass at the entrance.

Hours of Operation

Getting there

Address

For more information, please visit the London Transport Museum website.

London Transport Museum ticket help

Simply ask our help team if you have any questions.

Getting in: Go City customers do not need to book in advance but should still join the “Annual Passes and Pre-Booked Tickets” lane to enter the museum. Once inside, there is an admissions desk on the left-hand side where you can present your pass for validation. Admission is always subject to availability.

Hours of Operation

Getting there

Address

For more information, visit the Apsley House website. 

Apsley tickets help

Simply ask our help team if you have any questions.

Getting in: show your pass at the entrance.

Hours of Operation

Getting there

Address

For additional information, including accessibility, mobility or other special issues, please visit the London Bicycle Tour website

Getting in: please arrive at least 15 minutes before the start of the tour.

Hours of Operation

Reservations required

Getting there

Address

For more information, visit the QUEENS website.

QUEENS ice-skating tickets help

Ask our help team if you have any questions.

Getting in: show your pass on arrival.

Please note: 

1. Your pass includes one session of ice-skating. Additional activities cost extra – please check the official website.
2. For large bookings of 19 or more people, please contact the Events Team at the venue by emailing events@queens.london

Hours of Operation

Reservations required

Getting there

Address

For more information, please visit the The Postal Museum website.

Getting in

Check the Postal Museum's website or call ahead for availability before visiting. Present your pass at the Mail Rail Welcome space.

Please note that the last train departs at 3.30PM.

Top tip: we highly recommend visiting the museum on weekday mornings to make the most of your experience. A downloadable audio guide is available for an additional fee on arrival. Available in English, German, French, Spanish and Italian. Your own smart device and headphones are required.

Hours of Operation

Getting there

Address

Charles Dickens Museum tickets help
Ask our help team if you have any questions.

For more information visit the Charles Dickens Museum website.

Getting in: simply present your pass at the entrance.

Please note: walk-in admission will be subject to availability and you may be asked to wait for the next available time slot.

Hours of Operation

Getting there

Address

For more information, please visit the The Garden Museum website.

The Garden Museum ticket help

Simply ask our help team if you have any questions.

Getting in: present your pass at the admissions desk.

Hours of Operation

Getting there

Address

For more information, visit the Freud Museum website.

Freud Museum tickets help

Simply ask our help team if you have any questions.

Getting in: you can choose to walk up on the day or book via the museum's website. If you do wish to book online, choose your date and time then select 'General Admission' and scroll down to the London Pass Holder ticket type.

• Audio guides and exhibitions are included with admission.

• Audio guides, which are available in English, French, German, Italian, Portuguese (Brazilian) and Spanish, can be streamed via your smartphone. Please take your own headphones.

Hours of Operation

Getting there

Address

For more information, visit the Design Museum website. 

Getting in

Show your pass to the staff at the admissions desk. If there is more than one exhibition available, the staff will ask you which one you'd like to visit before scanning your pass (you can pick more than one!).

Please note: for Explorer pass holders, each exhibition at the Design Museum counts as one choice. 

Hours of Operation

Getting there

Address

For more information, visit the See the Sights Tours website.

Getting in

Meet your guide at Shoreditch High Street Station and show them your pass and proof of reservation. They'll be carrying a yellow umbrella.

Please note: food and drink are not included in the tour price. All food and drinks are at your own expense.

Hours of Operation

Reservations required

Getting there

Address

For more information, visit the Swingers West End website.

Swingers West End tickets help

Ask our help team if you have any questions.

Getting in: present your pass at the admissions desk for scanning. Once it’s been validated, you will be allocated your tee-off time. Please note that this is always subject to availability.

Please note: Swingers is an 18+ venue and you may be asked to show a valid photo ID on arrival.

Hours of Operation

Getting there

Address

For more information, visit the Swingers City website.

Swingers City tickets help

Ask our help team if you have any questions.

Getting in: present your pass at the admissions desk for scanning. Once it’s been validated, you will be allocated your tee-off time. Please note that this is always subject to availability.

Please note: Swingers is an 18+ venue and you may be asked to show a valid photo ID on arrival.

Hours of Operation

Getting there

Address

For more information, visit the Solve a Mystery website.

Solve a Mystery tickets help

Ask our help team if you have any questions.

Getting in: show your pass at the pick-up point (SNACK STOP, 11A Charing Cross Road). You’ll be given your mystery and can then make the short walk to the starting point in Trafalgar Square.

Please note:

• All participants' passes must be scanned. 
• All mysteries are for a minimum of two and a maximum of four people. 
• Only one mystery per group.
• The clues for this tour are available in English only.

Hours of Operation

Getting there

Address

For more information, visit the Solve a Mystery website.

Solve a Mystery tickets help

Ask our help team if you have any questions.

Getting in: show your pass at the pick-up point (SNACK STOP, 11A Charing Cross Road). You’ll be given your mystery and can then make the short walk to the starting point in St James’s Park.

Please note:

• All participants' passes must be scanned. 
• All mysteries are for a minimum of two and a maximum of four people. 
• Only one mystery per group.
• The clues for this tour are available in English only.

Hours of Operation

Getting there

Address

Please note: your group must be no more than six people,and you are asked to remain socially distanced from other people on the tour. Please arrive at least 20 minutes before your tour start time.

Getting in: show your pass and proof of confirmation at the start of the tour.

Hours of Operation

Reservations required

Getting there

Address

Getting in

Simply show your pass when you arrive at the stadium.

Please note: Free parking is available but is always limited. There is no parking available on match and event days. To get free parking, you need to register your vehicle on arrival at the England Rugby Store. Both the tour and the museum are wheelchair accessible.

Hours of Operation

Reservations required

Getting there

Address

For more information, visit the Top Sights Tours website.

Palaces and Parliament Tour tickets help

Ask our help team if you have any questions.

Getting in: show your pass and proof of reservation to join the tour. Meet the group outside either the Statue of The Duke of Wellington or at the Ritz hotel next to the two red telephone boxes depending on what time your tour is.

Hours of Operation

Reservations required

Getting there

Address

Getting in

Booking is not required. When you arrive, simply show your pass to the host or your table server.

Please note

The Chocolate Cocktail Club is an over 18s venue, anyone under the age of 18 will not be granted admission. 

For more information please see the Chocolate Cocktail Club website. 

Hours of Operation

Getting there

Address

For more information, visit The Bermondsey Bierkeller website.

The Bermondsey Bierkeller help

Ask our help team if you have any questions.

FAQs

Q. What kind of events does The Bermondsey Bierkeller host?
A. The Bierkeller London hosts a range of events including live music, comedy shows, and sports screenings.

Q. What types of beer are available at The Bermondsey Bierkeller?
A. The Bermondsey Bierkeller offers a wide selection of German and British beers on tap, as well as bottled beers and ciders.

Q. Is food available at The Bermondsey Bierkeller?
A. Yes, The Bermondsey Bierkeller in London serves a variety of German-inspired food such as bratwurst, schnitzel, and pretzels.

Q. Does The Bermondsey Bierkeller have outdoor seating?
A. Yes, The Bermondsey has a spacious outdoor beer garden with seating available.

Q. Is The Bermondsey Bierkeller wheelchair accessible?
A. Yes, The Bermondsey Bierkeller is fully accessible for wheelchair users.

Q. Does The Bermondsey Bierkeller have private event spaces?
A. Yes, The Bermondsey Bierkeller has private event spaces available for hire, suitable for a range of occasions including corporate events and private parties.

Getting in: show your pass at the entrance (shared with The London Bridge Experience).

Hours of Operation

Getting there

Address

All Star Lanes tickets help
Ask our help team if you have any questions.

For more information please visit the All Star Lanes website.

Getting in: head straight to the shoe exchange desk (past the restaurant and bar) to have your pass scanned and validated. If a lane isn’t immediately available, you’ll be invited to dine or wait until one becomes free.

Hours of Operation

Getting there

Address

For more information, head to the Top Hat website. 

Getting in: there's no need to book in advance. Just show your pass upon arrival to redeem this offer.

Hours of Operation

Getting there

Address

For more information, visit the Museum of Brands ticket website.

Getting in

Simply present your pass at the main entrance.

Hours of Operation

Getting there

Address

• The opening times of Chelsea Physic Garden change seasonally, with earlier closing times during the winter months. The garden is closed throughout much of January, reopening with their much-loved snowdrop season towards the end of the month.
• The garden closes in the lead up to particular events, such as the Christmas Fair, as staff members and volunteers need time to arrange the garden.

Chelsea Physic Garden tickets help
Ask our help team if you have any questions.

For more information on opening times and dates for Chelsea Physic Garden, check the official website.

Getting in: show your pass at the door for entry.

Hours of Operation

Getting there

Address

For more information, visit the London Museum of Water and Steam website.

Getting in: show your pass at the door for entry.

Hours of Operation

Getting there

Address

For more information, please visit the The Monument to the Great Fire of London website.

Getting in: present your pass at the main entrance.

Hours of Operation

Getting there

Address

For more information visit the Foundling Museum website.

Getting in

Simply present your pass at the entrance.

Hours of Operation

Getting there

Address

Golden Hinde tickets help
Ask our help team if you have any questions.

For more information visit the Golden Hinde website.

Getting in: present your pass at the entrance.

Please note: the Golden Hinde is not currently accessible for wheelchair users or visitors with reduced mobility as there are steep stairs on the ship and low ceilings.

Hours of Operation

Getting there

Address

For more information visit the Estorick Collection of Modern Italian Art website.

Estorick Collection of Modern Italian Art tickets help

Ask our help team if you have any questions. 

Getting in: simply show your pass on arrival.

Hours of Operation

Reservations required

Getting there

Address

For more information, please visit the Curzon Bloomsbury website.

Curzon Bloomsbury Cinema ticket help

Simply ask our help team if you have any questions.

Getting in: redeem your pass at the box office for a movie ticket.

Hours of Operation

Getting there

Address

For more information, please visit the Curzon Mayfair website.

Curzon Mayfair Cinema ticket help

Simply ask our help team if you have any questions.

Getting in: redeem your pass at the box office for a movie ticket.

Hours of Operation

Getting there

Address

For more information, please visit the Curzon Soho website.

Curzon Soho Cinema ticket help

Simply ask our help team if you have any questions.

Getting in: redeem your pass at the box office for a movie ticket.

Hours of Operation

Getting there

Address

For more information visit the Benjamin Franklin House website.

Getting in: simply present your pass and booking information at the welcome desk.

Hours of Operation

Reservations required

Getting there

Address

For more information, please visit the Benjamin Franklin House - Architectural Tour website.

Getting in: present your pass at the main entrance. Admission is subject to availability. 

Please note: there is no wheelchair access to Benjamin Franklin House. It is a five-storey townhouse with stairs between each floor. There are handrails on each staircase, but no lift. You will be required to wear a face-covering during the course of your visit.

Hours of Operation

Getting there

Address

Hours of Operation

Reservations required

Getting there

Address

For more information, please visit the London Bicycle Tour Company website.

London Bicycle Tour Company - Bicycle Hire ticket help

Simply ask our help team if you have any questions.

Getting in: simply show your pass at the desk. 

Hours of Operation

Getting there

Address

For more information visit the Eltham Palace website.

Eltham Palace tickets help

Simply ask our help team if you have any questions.

Getting in: simply show your pass at the entrance.

Hours of Operation

Getting there

Address

For more information visit the Wernher Collection at Ranger's House website.

Wernher Collection tickets help

Simply ask our help team if you have any questions.

Getting in: simply show your pass at the attraction entrance.

Hours of Operation

Getting there

Address

For more information, visit the London Canal Museum website.

London Canal Museum tickets help

Ask our help team if you have any questions. 

Getting in: show your pass at the door for entry.

Hours of Operation

Getting there

Address

For more information visit the Southwark Cathedral website.

Getting in: although admission to the cathedral is free to all, with your pass you'll receive a free souvenir map worth £3.

Hours of Operation

Getting there

Address

For more information, please visit the Royal Museums Greenwich website.

Royal Museums Greenwich tickets help

Simply ask our help team if you have any questions. 

Getting in: show your pass at the admission desk of either the National Maritime Museum or Queen’s House to receive your free souvenir guide.

Hours of Operation

Getting there

Address

For more information, please visit the Museum of London Docklands website.

Getting in

Just show your pass when you arrive to get in and claim your free highlights guide, normally worth £5.

Pass perks

• Show your pass at the Museum of London Docklands cafês for 10% off.
• With your pass you can also get 20% off the admission fee for the Fashion City exhibition - a major new exhibition uncovering the contribution of Jewish designers in making London an iconic fashion capital. Fashion City brings together places and spaces in London with fashion and textiles, oral histories, objects and photography to weave this fascinating history, where every stitch tells a truly unique story.
   

Hours of Operation

Getting there

Address

For more information visit the Royal Air Force Museum London website.

Getting in

Present your pass in the retail shop to receive your free souvenir guide (worth £5)

Hours of Operation

Getting there

Address