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    This attraction requires advanced booking.

What you'll do

The award-winning 9/11 Museum Workshop is a must-see NYC experience. 

Visit the 9/11 Museum Workshop with Go City®

  • Pay nothing at the gate – simply scan your digital pass
  • General admission to the museum plus BOSE Audio Tour (English, French, Spanish, and Italian)
  • Access to 100 rare images and artifacts from 9/11
  • Video presentation plus the opportunity to pick up and hold 9/11 artifacts
  • A chance to purchase images autographed by the official photographer at Ground Zero

You'll learn all about the nine-month recovery period after the events of 9/11 and the people involved through insightful exhibits and images.

At this unique workshop, you'll also be able to handle some of the artifacts from the recovery operation. 

Take a two-hour audio tour around the exhibits for an in-depth explanation of everything you see, plus a timeline of the events. These are available in French, Italian, English, and Spanish. Images and artifacts on display include the largest piece of surviving WTC window glass in existence and rare pictures taken by official Ground Zero Photographer Gary Marlon Suson. You'll see firefighters in action, the K-9 recovery dog and the Ground Zero cross. As you explore, you'll also hear detailed stories and sounds from 9/11 plus rare footage of the recovery operation.

Is the 9/11 Museum Workshop attraction suitable for children?

This thought-provoking workshop is suitable for children, and parents have praised the exhibits for offering a gentle introduction to the tragic events.

Experience 9/11 Museum Workshop: Hands-On 9/11 Tour and many other attractions with the All Inclusive Pass.

View the All Inclusive Pass

Know before you go

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Booking required

This attraction requires advanced booking.

Please note: the museum is on West 14th Street and NOT at Ground Zero.

Ground Zero Museum Workshop visitor information 

  • For heightened security purposes in New York, all purses and bags must be checked at tour start or you will be denied entry. 
  • Please arrive five minutes prior to tour time.
  • The tour length is 1.5-2 hours.
  • Cameras are allowed, but videotaping is not.
  • Phone calls are not allowed inside the Museum.
  • Wheelchair accessible.
  • The Ground Zero Museum Workshop should not be confused with the 9/11 Memorial Museum at Ground Zero.

For more information visit the Ground Zero Museum Workshop website

Ground Zero Museum Workshop - Hands-On 9/11 Tour tickets help

Simply ask our help team if you have any questions. 

Where you'll be

Map of location of attraction

420 West 14th Street between 9th Ave. and Washington Street,, New York, US

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Operating hours

Wednesday - Saturday by reservation only. 

Closings & holidays

Sunday - Tuesday, New Year’s Day, Christmas Eve, Christmas Day, and Thanksgiving Day. All holiday hours are subject to change without notice.

9/11 Museum Workshop: Hands-On 9/11 Tour

(212) 920-4264

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Free cancellation

Plans can change, we get it. All non-activated passes are eligible for a refund within 90 days from your purchase date.

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