Your New York Explorer Pass includes

  • General admission to the museum plus BOSE Audio Tour (English, French, Spanish, and Italian)
  • Access to 100 rare images and artifacts from 9/11
  • Video presentation plus the opportunity to pick up and hold 9/11 atrifacts
  • A chance to purchase images autographed by The Official Photographer at Ground Zero

The award-winning Ground Zero Museum Workshop is a must-see on a trip to NYC. You'll learn all about the nine-month recovery period after the events of 9/11 and the people involved through insightful exhibits and images.

Hours of Operation

11AM-3:00 pm

Closings & Holidays

Mondays and Tuesdays, New Year’s Day, Christmas Eve, Christmas Day, and Thanksgiving Day. All holiday hours are subject to change without notice.

Know before you go

Reservations are recommended.

Reservation Instructions: To make reservations, please call (212) 924-1040 and mention you are a Go New York customer. Include your 12 digit pass code (located near the QR code on your pass), the # of guests in your party, name and cell phone number to the Museum reservationist. You may also reserve by email with same information at [email protected] and you will get an email confirmation.

Please Note: Walk-ins are accepted on a first-come first-serve basis. Museum is on West 14th Street and NOT at Ground Zero.

Additional Information

  • For heightened security purposes in New York, all purses and bags must be checked at tour start or you will be denied entry. Tiny purses do not need to be checked. Please arrive only 5 minutes prior to tour time. The tour length is 1.5-2 hours. Cameras are allowed, but videotaping is not. Phone calls are not allowed inside the Museum. Wheelchair accessible.
  • The Ground Zero Museum Workshop should not be confused with the 9/11 Memorial Museum at Ground Zero. The "kid-friendly" 9/11 Ground Zero Museum Workshop tour does not focus on the day of 9/11, but rather the 9-month “Recovery Period” when cameras were not allowed, making this collection so rare. You even have the ability to touch some of World Trade Center artifacts. A two-time winner of TripAdvisor's Top 25 Museums in the United States Award and rated 5-Stars. Images by Gary Marlon Suson, The Official Photographer at Ground Zero.
  • For more information visit the Ground Zero Museum Workshop website
9/11 Museum Workshop

Getting there

9/11 Ground Zero Museum Workshop: Hands-On 9/11 Tour

US, NY, New York, 10014, 420 West 14th Street between 9th Ave. and Washington Street,


420 West 14th Street between 9th Ave. and Washington Street,
New York, NY 10014
United States

Closest Subway Stop

A, C, or E Train from Times Sq. (or from Ground Zero) and get off at 14th St. subway stop. Walk West on 14th St. to 420 West 14th St. between 9th Ave. and Washington St. Ring #3 and Museum is on 2nd floor.