We understand that you may have questions around whether attractions are open, if there are restrictions in place, and how Covid-19 may impact your visit to Philidelphia in general. Rest assured, we’re here to help. 

How may COVID-19 impact your visit to Philidelphia?

We’re happy to let you know that attractions are starting to re-open and they’re looking forward to welcoming you. That being said, we advise you to check the individual attraction websites for their most up-to-date information - we’ve included a full list below. 

We’re working closely with attractions to help keep you up-to-date. To make it even easier for you to see scheduled reopenings, we’ve added flags to attraction images on the website - which highlight when an attraction is planning on opening. This information is also listed on the ‘Essentials’ section of each individual attraction page. 

Will entry to attractions be different?

Those attractions that have reopened may have done so with some changes to how Go Philidelphia pass holders gain entry, and we’re working closely with them to ensure it’s seamless for you. On the attraction pages of our website, we’re adding the information we receive to the ‘Know before you go’ section at the bottom of the page, and we advise that you check this when planning your visit. This section may include changes like queuing further apart - each attraction will have its own process in place. 

We’ve also added some new attraction filters to help you plan your visit including ‘Outside of the city’ and ‘Outdoor attractions’ which you can find on the attraction list page under each pass. 

What is contactless entry? 

Our passes are digital - you simply download them via our app and they live on your phone for when you need them. There is no need to exchange cash or card for payment and attractions will not need to hold your phone to scan the pass. We’re working with as many attractions as possible to encourage contactless entry. 

Should I purchase a pass now, even though I am not sure of my exact travel dates?

Yep! You can buy today, confident in the knowledge that all passes are valid for two years from the date of purchase. And of course, we offer 90-day cancellation in case your plans change. Visit our Risk-Free Guarantee page for more information about our refund policy.

Full list of attraction websites

1776 History and Cheesesteak Tour
Academy of Natural Science
Adventure Aquarium
African American Museum
Barnes Foundation
Battleship New Jersey Museum & Memorial
Betsy Ross House
Big Bus Philadelphia
Brandywine River Museum of Art
Christ Church Burial Ground
City Hall Tower & Observation Deck
Dark Philly Adult Night Tour
Eastern State Penitentiary
Franklin Footsteps Walking Tour
Franklin Institute Science Museum
Ghost Tour of Philadelphia
History in HD Walking Tour
Independence Seaport Museum
Independence Tour
Italian Market Immersion Tour
LEGOLAND Discovery Center Philadelphia
Longwood Gardens
Mural Arts Philadelphia Walking Tours
Museum of the American Revolution
National Constitution Center
National Liberty Museum
National Museum of American Jewish History
One Liberty Observation Deck
Pennsylvania Academy of Fine Arts
Philadelphia Museum of Art
Philadelphia Zoo
Philly Pub Crawl
RiverLink Ferry
Rodin Museum
Segway Adventure of Philadelphia
The Simeone Foundation Automotive Museum
University of Pennsylvania Museum of Archaeology & Anthropology

How to get in touch

Please note: our customer service team is currently handling a large volume of requests and response times may be impacted.


If urgent, please call us at:

Toll-free within the US +1 800 887 9103
Toll-free within the UK +44 800 090 3140
Toll-free within Australia +61 1800 316950
Toll-free within Mexico +52 (800) 2694359
From other countries 1 (617) 671 1000
WhatsApp (available 24/7 for text chat only) USA: 1 (617) 932 6123

 

Our customer service team are available

In the US:
Monday-Friday, 8AM – 9PM EST
Saturday-Sunday, 9AM – 6PM EST

In Europe:
Monday-Friday: 9AM-5PM GMT
Saturday: 10AM-4PM GMT
Sunday: 10.30AM to 4.30PM GMT