鉴于日前新冠肺炎疫情,我们将密切监视局势,并为持有通票的旅客提供尽可能多的帮助。

我们建议您持续关注地方当局,以及疾病控制与预防中心的网站,查看旅行建议以相应调整旅行计划。 目前,所有景点均正常开放,您的 Go 费城通票可正常使用,且目前当地疫情危险系数较低。

目前,部分景点受疫情影响暂时关闭。我们建议您持续关注地方当局,以及疾病控制与预防中心的网站,查看旅行建议以相应调整旅行计划。

请注意:所有通票自购买之日起有效期为 12 个月,并仅在首次使用时才会被激活。请购买 Go 费城通票的旅客放心,如果您的旅行日期有所延迟,通行证在激活前不会无故失效。

我们也理解,您近期的旅行计划可能会有所变动。因此,如果您现在购买,您将享有 30 天无忧退款的权益。 这意味着您可以在计划有所更改的情况下,仍安心地计划您的旅程。

我们的城市通票包含多种不同选择的景点,其中包含多个户外景点和小众景点,您大可避开人潮,安心出行。

不过,我们建议您直接在欲访问的景点网站上,查看景点的开放时间的最新情况。如仍有疑虑,我们也提供不同客户服务通道为您提供帮助,详情如下:

 

What is Go Philadelphia doing to help you sightsee?
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We're working with attractions to make entry seamless.

Our updated cancellation policy will help to keep your plans flexible.

We've added more site features to make planning easy.

Attraction pages are being updated with the latest reservation information.

  • Contactless entry No need for print-outs or paper tickets. We’re working closely with our partners to ensure entry to all our attractions and tours are as seamless as possible. You’ll just need to show or scan your pass for entry. So be sure to download our app and get scan-happy.
  • Flexibility You spoke. We listened. In response to this ever-changing world which we currently live in, we’ve acted to ensure sightseeing with us is flexible for you. That’s why we now offer 90-day cancellation for when your plans change. Our passes are also valid two years from purchase.
  • New site features We’ve been working hard to make planning your trip simple. That’s why we’ve added new badges to the attraction lists on our website and app, so you can easily see which attractions are currently open to the public and which have to stay closed due to safety regulations.
  • Forward planning With many attractions now requiring advanced reservations, we’ve been updating our listings with the latest booking information, so you don’t miss out on visiting one of your Philadelphia must-sees.

For further information about our pass, visit our FAQs page.

What things are there to do in Philadelphia during COVID?

Philadelphia is your go-to city for great culture and learning about America’s iconic history. The city is an excellent choice for your next weekend getaway or family vacation. Soak up the city’s iconic history with a trip to a selection of museums. Or get out and enjoy the streets of Philly with a local tour. Scanning your Go City pass unlocks a range of benefits from free entry to attractions to discounts in shops.

您也可留下您的问题以及联系方式

请谅解:我们的客户服务团队最近正致力于处理大量请求,因此回复时间可能会受到影响。
 

美国境内免费电话+1 800 887 9103

英国境内免费电话+44 800 090 3140

澳大利亚境内免费电话+61 1800 316950

墨西哥境内免费电话+52(800)2694359

其他国家请拨打 617-671-1000

WhatsApp(24/7 服务,仅支持文本对话)1.617.932.6123

 

我们的客户服务团队在以下时间为您提供服务:

星期一至星期五:美国东部标准时间上午8点至晚上9点

星期六至星期日:美国东部标准时间上午9点至下午6点