How is COVID-19 impacting my upcoming travel plans with my Go San Diego pass?
Attractions in San Diego are starting to open and we're working closely with them to ensure a seamless experience during your visit. We advise you check the individual attraction website for the latest opening news.
In light of the outbreak, Go San Diego has automatically updated passes to be valid for two years from the purchase date. If your travel plans have been disrupted, but you are planning on exploring San Diego within the next two years, we suggest you hold on to your Go San Diego pass and do not activate it until your next trip.
For more information on Go City and COVID-19 please click here.
Do I need to make reservations to enter attractions?
Some activities, tours, and attractions require an advanced booking. This information is listed on our All-Inclusive reservation page and Explorer reservation page as well as the individual attraction pages. Please check whether a booking is required before you visit the attraction to avoid disappointment. Your pass must be valid on the day of the reservation.
我们有三种通票可供选择 —— 全天畅游通票、探索者通票以及随心随选通票。使用全天畅游通票，您可在所选天数内无限次 游览 Go 圣迭戈通票景点。探索者通票则允许您在 30 日内参观所选数量的景点。随心随选通票让您能够随意搭配你想要的景点通票，30 日内有效。您可在选择通票类型并付款后立刻使用。下载我们的 Go 圣迭戈通票 app，便可开启城市探索之旅，悦享大幅优惠。我们的景点任您挑选 —— 您无需在购买畅游通票和探索者通票前选择想参观的景点以及行程。唯一要注意的是该景点是否需要提前预定。
Go 圣迭戈通带给您非常多的优惠，您不但能够节省高达 60% 的门票开支，还能够尊享优先排队入场礼遇。无需在逐个景点买门票，简单下载一张通票，轻松凭该通票入场所包含的景点，旅行，从未如此轻松。
Go 圣迭戈通票不包含交通出游，但部分景点项目能够带您往返城市内热门景点，例如 3 日圣迭戈老城随上随下有轨电车观光之旅。
儿童通票适用于 3 至 12 岁。 成人通票适用于 12 岁以上的旅客。
全天畅游通票景点全包，适合“微信运动三万步常客”，以紧凑的行程浏览多个景点。持通票，您可选择游览圣迭戈的天数，我们提供 1、2、3、5、7 个连续日的通票供您选择。您可在 9 AM - 5:30 PM 之间游览所有通票包含的景点。由于通票所包含的景点不一，请在购买前查询是否有您心仪的景点。
玩的更多、省的越多！ - 持全天畅游通票，你可尊享高达 45% 景点门票折扣。
Go 圣迭戈畅游通票有 55+ 个景点可供你选择。你可用该通票来畅游圣迭戈最富盛名的景点，其中包括圣迭戈动物园，加利福尼亚乐高乐园，圣迭戈海洋世界，以及更多景点。不仅如此，你可能还发现一系列值得游览的景点，包括博物馆，
Go 圣迭戈全天畅游通票有许多好处。你不但节省高达 45% 景点门票，你还可尊享优先排队入场礼遇。你只需要下载一张通票，就可轻松凭该通票入场所包含的景点。旅行，从未那么简单，轻松！
有！持 Go 圣迭戈全天畅游通票让您能在 9 AM 至 5 PM 入场通票所包括的景点。入场后，您能够逗留至闭馆。
Most attractions will let you scan your pass and go straight in, but a few will require reservations beforehand. Please check the individual attraction pages to see whether you'll need to make a reservation.
我的 Go 新加坡畅游通票有效期是多久？
Check out the prices page for the All-Inclusive pass. We have a range of pass durations and example itineraries to show you how much you can save. If you sign up to our Go City emails, you can save even more on your first purchase.
请参考全天畅游通票 价格页面 了解价格详情。我们有不同类型的通票和对应的行程攻略，完善您的旅程。立即订阅我们 Go 旅城通票邮件，首次购买通票立即节省更多。
How does the 9AM to 5.30PM access work for All-Inclusive pass holders?
If you have an All-Inclusive pass, you'll have 9AM to 5:30PM access to all the included attractions for the duration of your pass and you can visit as many as you like within that time!
If there are attractions you'd like to visit in the evening, all you have to do is make sure you get there to have your pass scanned by 5.30PM and you can stay until close.
Excited to explore San Diego? Check out our full All-Inclusive attraction line-up here and start planning your trip.
持探索者通票，您能够游览您想要的景点的数目。通票一旦扫描激活，将在 30 日内有效。您无需在购买通票时选择您想要去的景点，可在购买通票后再决定要游览哪个景点。这让您能够随意安排您的行程。
What attractions are included on the Go San Diego Explorer pass?
Use your pass for admission to San Diego's most popular attractions including your choice of San Diego Zoo or San Diego Zoo Safari Park, Belmont Park rides, USS Midway Museum, and much more. You'll find a huge range of things to do on the pass including museums, outdoor experiences, and tours. The selection depends on the type of pass you have, so be sure to check the attraction line-up for each pass.
Go 圣迭戈通票带给您众多的优惠。不仅可节省高达 60% 的门票开支，您还可在特定景点享有免排队的礼遇。持有一张电子通票，便能够入场多个热门景点，让您省时省心。
Does the Go San Diego Explorer pass have exclusions?
Your Go San Diego Explorer pass includes a choice of the San Diego Zoo OR the San Diego Zoo Safari Park. For example, if you purchased a 4 Choice Explorer pass and choose to visit the San Diego Zoo, you can visit any other three of the included attractions except the San Diego Zoo Safari Park. The San Diego Zoo and San Diego Zoo Safari Park can not be used on the same pass.
Do I need to make reservations at any attractions?
Some attractions may require reservations. This information is listed on our Explorer reservation page. Your pass must be valid on the day of the reservation.
How long is my Go San Diego Explorer pass valid?
Once you've activated by your pass by visiting an attraction, you'll then have up to 59 days to visit the rest.
You have one year from the date of purchase to begin using your pass. After one year, it will expire. Our cancellation policy gives you 90 days from your purchase date to return any non-activated passes for a refund.
Your refund will be subject to a processing fee, as outlined in our terms and conditions.
How much does the Go San Diego Explorer pass cost?
Check out the prices page for the Explorer pass. We have a range of passes and example itineraries to show you how much you can save. If you sign up to our Go City emails, you can save even more on your first purchase.
What payment methods do you accept?
We accept PayPal, Google Pay, and Apple Pay as well as most debit and credit cards including Visa, Mastercard, and American Express.
Who do I contact if I have trouble purchasing?
If you have trouble purchasing a Go San Diego pass, please ensure that you're using the correct billing address as listed on the bank statement for that payment method. If issues persist, please contact our customer services team using the form or phone numbers listed below.
Do you ship Go San Diego passes?
You'll receive everything digitally for your own convenience, so you can purchase a pass from anywhere in the world. This also gives you the option to purchase passes before your trip or while you're away.
Can I upgrade my pass after purchasing?
Unfortunately, we don't have an option to upgrade passes currently. Check out our pass comparison page to see which pass is best for you, whether you're flexible with your travel plans or on a strict time schedule.
Can I purchase a Go San Diego pass for someone else?
Yes. Just make sure to use their name and email address at checkout.
Do you offer military or senior citizen discounts?
No, we don't offer discounts for seniors, military, or students. If you sign up to our Go City emails, you can save even more on your first All-Inclusive, Explorer or Build Your Own pass purchase.
How does the Go City App work?
The Go City app is free and available for Apple devices. Download directly to your smartphone and show your pass at each attraction to be scanned for admission. The app includes your pass(es), Go San Diego pass guidebook, itineraries, and more.
How will I receive my Go San Diego pass?
You'll receive the Go San Diego pass digitally via email after you've purchased. You'll then have the option to print off your pass(es) at home or download them onto the free Go City app and use them straight from your phone.
How can I look up my order if I lost my email confirmation?
Visit our Order Lookup page to access your Go San Diego passes or to email customer support if you don't have your order number or email on-hand.
Can I use my confirmation email to enter attractions?
Your confirmation email will contain instructions on how to download your pass and start scanning it for admission. You can also print your passes from your confirmation email if you'd prefer to have a ticket to hand in.
Using my Go City Pass
How do I use my Go San Diego pass?
Once you have your pass, it's ready to use. All you have to do is turn up at your chosen attraction and get your pass scanned for admission. Please check individual attractions for reservation details, in case you need to book beforehand.
How do I activate my Go San Diego pass?
Simply visit your first attraction to activate your Go San Diego pass.
Can I visit the same attraction more than once?
If you have a Go San Diego All-Inclusive pass, you can visit each attraction once per day for the lifetime of your pass.
If you have an Explorer or Build Your Own pass, you'll be able to visit your selected attractions once.
Contact & Cancellation
How do I contact customer support?
Fill out the form at the bottom of this page under the Email Us section, and a customer support agent will get back to you at the email you provide. Or, you can call our customer support team directly at one of the numbers listed under the Call Us section, also located at the bottom of this page.
Can I get a refund?
Our cancellation policy gives you 90 days from your purchase date to return any non-activated passes for a refund. Just contact our Customer Care Team using the form below and provide your order number for a refund.
What happens if I have questions when in the city?
If you need immediate assistance while in San Diego using your Go San Diego pass, please call our customer support team toll-free at +44 20 7293 0972.
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