鉴于日前新冠肺炎疫情,我们将密切监视局势,并为持有通票的旅客提供尽可能多的帮助。

目前,部分景点受疫情影响暂时关闭。我们建议您持续关注地方当局,以及疾病控制与预防中心的网站,查看旅行建议以相应调整旅行计划。

请注意:所有通票自购买之日起有效期为 12 个月,并仅在首次使用时才会被激活。请购买 Go 圣迭戈通票的旅客放心,如果您的旅行日期有所延迟,通行证在激活前不会无故失效。

我们也理解,您近期的旅行计划可能会有所变动。因此,如果您现在购买,您将享有 30 天无忧退款的权益。 这意味着您可以在计划有所更改的情况下,仍安心地计划您的旅程。

我们的城市通票包含多种不同选择的景点,其中包含多个户外景点和小众景点,您大可避开人潮,安心出行。

不过,我们仍建议您直接在欲访问的景点官方网站上,查看景点的开放时间的最新情况。

What else do you need to know?

Capacity will be limited at certain attractions

Opening times are subject to change.

Remember, some attractions require a booking.

  • Capacity will be limited at certain attractions. Visitor numbers are currently restricted at several San Diego venues and this may affect wait times and availability. We recommend booking ahead where you can.
  • Opening times are subject to change. Opening hours may vary so we suggest checking the official attraction website before you visit. You'll find these listed below - handy right? While safety regulations are in place, a few attractions are not permitted to open. You'll see these flagged on our attraction lists. If you're an All-Inclusive pass holder, remember to get your pass scanned before 5.30PM to enter attractions. Once you're in, you're welcome to stay until close.

What are we doing to help you sightsee?

Flexibility. You spoke. We listened. In response to this ever-changing world which we currently live in, we’ve acted to ensure sightseeing with us is flexible for you. That’s why we now offer 90-day cancellation for when your plans change. Our passes are also valid two years from purchase.

New site features. We’ve been working hard to make planning your trip simple and our listings are being constantly updated with the latest booking information so you don’t miss out on visiting one of your San Diego must-sees. Check out our All-Inclusive Pass and Explorer Pass pages to start planning your trip. 

We're committed to making sure you have a great time. While this ever-changing situation makes it tricky to organize a trip, we're working closely with attractions to ensure that everything runs as smoothly as possible. 

For further information about our pass, visit our FAQs page.

What things are there to do in San Diego during COVID?

While we wait for the world to return to normality, now's the perfect time to make the most of San Diego's stunning beaches. Have a picnic, go for a paddle, or cycle along those pristine sands. Or for something a little different, why not take a hike to Three Sisters Waterfall in East County San Diego?

如仍有疑虑,我们也提供不同客户服务通道为您提供帮助,详情如下

紧急情况下,请直接致电:

美国境内免费电话+1 800 887 9103

英国境内免费电话+44 800 090 3140

澳大利亚境内免费电话+61 1800 316950

墨西哥境内免费电话+52(800)2694359

其他国家请拨打 617-671-1000

WhatsApp(24/7 服务,仅支持文本对话)1.617.932.6123

 

我们的客户服务团队在以下时间为您提供服务:

星期一至星期五:美国东部标准时间上午8点至晚上9点

星期六至星期日:美国东部标准时间上午9点至下午6点

您也可留下您的问题以及联系方式