Momsfrit inden for USA: +1 800 887 9103
Momsfrit inden for Storbritannien: +44 800 090 3140
Momsfrit inden for Australien: +61 1800 316950
Momsfrit inden for Mexico: +52 (800) 2694359
Fra andre lande: (Udgangskode) 1 617-671-1000
Ring til os
Callcenter åbningstider: Døgnet rundt, 7 dage om ugen
Bemærk venligst: Vi holder lukket 1. januar
Who are Go City and how do your passes work?
We're glad you asked. We are Go City and we're here to revolutionize the way you vacation. Our passes give you access to a city's top attractions, and what's more, we make it super easy.
All you've got to do is choose the pass that works for you, then you’re all set to explore.
Har I adgangspas til destinationer andre steder i verden?
Ja, vi har adgangspas til mange andre byer. Du kan købe dem på vores søstersites: londonpass.com, newyorkpass.com, parispass.com og romeandvaticanpass.com.
Er Go City pengene værd?
Bestemt! Hvis du vil opnå store besparelser og vælge de attraktioner, du ønsker at opleve, så er Go City helt sikkert det bedste valg.
På listerne over attraktioner i vore byer kan du se eksempler på rejseplaner, hvor besparelserne er regnet ud - tjek dem!
Findes Go City på sociale medier?
What payment methods do you accept?
We accept PayPal, Google Pay and Apple Pay as well as most debit and credit cards including Visa, Mastercard and American Express.
Why didn't I get a confirmation email?
Purchased a pass but still waiting for your confirmation email? Or has your order been declined? If so, it may be due to one of the following reasons…
- You submitted an incomplete or incorrect billing address.
- Your 3D Secure authentication failed.
- Your bank did not process the transaction as a safety precaution and requires further authorization from you.
- There was a typo in the email address.
If you’re sure that all of the above details were correct, please give our customer services team a call using the numbers listed at the bottom of this page. They’ll be happy to help!
Oh, and don’t forget to double check your junk folder – sometimes our confirmation emails accidentally end up there.
How will I receive my pass?
Once you've purchased your passes, you'll receive a confirmation email with details on how to download and activate them.
Do you ship passes?
Woah, woah, woah. It's the 21st Century. We've gone digital. You'll receive your passes via email so you can print them off, download the PDF to your phone, or sync them to the Go City app. Convenience is king after all!
Can I upgrade my pass after purchasing?
Sorry, we aren't offering pass upgrades at this time.
Can I purchase a pass for someone else?
Of course! Just be sure to add their name and email address at checkout.
Do you offer military or senior citizen discounts?
Sorry, we don't. Our passes already give you great savings on sightseeing, so, unfortunately, we can't offer any further discounted rates on individual passes.
Do you offer group discounts?
Yep! If you're traveling with a group of 10 or more, you may be eligible for a group discount. Email [email protected] or fill out our group travel form to learn more about our special rates. You can also give us a call, using the numbers at the bottom of this page.
It's time to get the gang together and start planning your trip!
Hvad er jeres policy for refunderinger?
De fleste ikke-aktiverede adgangspas kan refunderes inden for 90 dage fra købsdatoen. For mere information, se venligst vores annulleringspolicy (på engelsk).
Tilbyder I grupperabat?
Kontakt vores kundeservice, hvis I er en gruppe på over 15 besøgende.
Nogle attraktioner var lukket grundet vejrforhold. Kan jeg få penge refunderet?
I særlige tilfælde kan vi tillade, at adgangspasset bruges igen en anden dag.
Brug af adgangspas
Hvordan aktiverer jeg mit adgangspas?
Du behøver blot at vise det frem ved indgangen til din første attraktion.
How does the Go City app work?
The Go City app is your key to exploring a city. Download for free to your Apple or Android device and then follow the instructions in your confirmation email to sync your pass to the app. Once you arrive at your destination, all you've got to do is show your pass at each attraction - easy.
Plus, we've loaded the app with plenty of useful attraction info and more to make planning and exploring even easier.
Do I need to make reservations to enter attractions?
Some attractions may require a reservation. You can find out which ones need to be booked in advance by visiting the Reservations page for each destination. Just remember that, if you need to make a booking to visit an attraction, your pass must be valid on the day that you visit.
Can other people use my pass?
Pfft, this isn't your ex's Netflix account. Our passes cannot be resold or used by more than one person. We're sorry about that!
Momsfrit inden for USA: +1 800 887 9103