Placing an order

  • My country is not listed

    Contact support and select other country for now.

  • Haven't received confirmation email

    Send us your address and we will resend.

Refund policy

  • What is your Refund Policy?

    Most non-activated passes are eligible for a refund within 90 days from your purchase date. For further information, please read our full cancellation policy.

  • Do you offer group discounts?

    Contact support for 15+ visitors.

  • Some attractions were closed due to weather conditions. Can I return money?

    In special cases we allow reusing pass on different day.

Using your pass

  • How do I activate my pass?

    You just need to show it at the attraction entrance.

  • Habt ihr auch Pässe für andere Reiseziele weltweit?

    Ja, wir haben entsprechende Pässe für viele andere Städte, die über unsere anderen Websites gekauft werden können:  londonpass.comnewyorkpass.comparispass.com und romeandvaticanpass.com.

  • Is Go City worth it?

    Definitely! If you want to make great savings and choose the attractions that you want to experience, then Go City is legitimately the best choice.

    Just check out the example itineraries on our cities' attraction listings to get an idea of the savings you could make.

  • Is Go City on social media?

    Of course! You can find Go City, The London Pass, The New York Pass and The Paris Pass on the following channels.

    Go City:
    Facebook, Instagram and Twitter

    The London Pass:
    FacebookInstagram and Twitter

    The New York Pass:
    FacebookInstagram and Twitter

    The Paris Pass:
    Facebook, Instagram and Twitter

Email Us
Call Us

Toll-free within the US +1 800 887 9103
Toll-free within the UK +44 800 090 3140
Toll-free within Australia +61 1800 316950
Toll-free within Mexico +52 (800) 2694359
From other countries 617-671-1000

WhatsApp (available 24/7 for text chat only) 1.617.932.6123

Hours
Daily: 9AM – 6PM EST
Closed: New Year's Day