Placing an order

  • My country is not listed

    Contact support and select other country for now.

  • Haven't received confirmation email

    Send us your address and we will resend.

Refund policy

  • What is your Refund Policy?

    Most non-activated passes are eligible for a refund within 90 days from your purchase date. For further information, please read our full cancellation policy.

  • Do you offer group discounts?

    Contact support for 15+ visitors.

  • Some attractions were closed due to weather conditions. Can I return money?

    In special cases we allow reusing pass on different day.

Using your pass

  • How do I activate my pass?

    You just need to show it at the attraction entrance.

  • Do you have passes for any other destinations elsewhere in the world?

    Yes, we have dedicated passes for many other cities, which you can buy through our sister websites: and

  • Is Go City worth it?

    Definitely! If you want to make great savings and choose the attractions that you want to experience, then Go City is legitimately the best choice.

    Just check out the example itineraries on our cities' attraction listings to get an idea of the savings you could make.

  • Is Go City on social media?

    Of course! You can find Go City, The London Pass, The New York Pass and The Paris Pass on the following channels.

    Go City:
    Facebook, Instagram and Twitter

    The London Pass:
    FacebookInstagram and Twitter

    The New York Pass:
    FacebookInstagram and Twitter

    The Paris Pass:
    Facebook, Instagram and Twitter

Email Us
Get in touch

Toll-free within the US: +1 800 887 9103
Toll-free within the UK: +44 800 090 3140
Toll-free within Australia: +61 1800 316950
Toll-free within Mexico: +52 (800) 2694359
From other countries: (Exit code) 1 617-671-1000

Call us
Monday - Friday: 9AM - 5PM GMT
Saturday: 10AM - 4PM GMT
Sunday: 10:30AM - 4PM GMT