Partner University
Welcome to the Go City Partner University!
Here you’ll find all the essentials to make the most of the Go City partnership. From understanding how our digital passes work, to exploring customer insights, or getting set up smoothly — our video tutorials and resources are designed to guide and support you every step of the way.
Understanding our passes
Get the lowdown on how customers can use the Go City attraction pass to enter your attraction.
In this video, you'll learn:
- How customers can show you their pass
- What platforms is the pass available on
- What key customer information is available on the pass
Search transactions and statements
See how to view your transactions and statements in our partner portal.
In this video, find out:
- How to check daily, weekly or monthly transactions
- Where to download a transaction report
- How to view and download monthly statements
- What to do if you have missing transactions
Pass validation
Learn more about the Go City Partner Portal.
In this video, find out how to:
- Manually validate a pass
- Check pass validity for customer reservations
Go City Hub app
In this video, find out how to set up the Go City Hub App for pass validation.
Find out how to:
- Access and set up your app settings
- Validate a pass using the app
- Run transaction reports
Your Go-To Partner Tools
Need to raise a request with our team? You can do so using the Partner Care Ticket Portal
Need to access your statements or transaction reports? You can log in to the Partner Portal
Got a question? Speak to us using the Partner Care Live F.A.Q.
Download our Partner Support document - An essential resource for your front desk employees.
Learn and Grow with Go City
Discover the new Essentials Pass - A different way to travel.
Travel smart and see more for less.
The Essentials Pass is perfect for travelers who know exactly what they want to see. With this flexible pass, you can choose one major attraction plus two additional attractions from a curated list of top experiences.
You’ll have 30 days from activation to use your pass, giving you plenty of time to explore at your own pace. Simple, flexible, and great value — the Essentials Pass lets you enjoy unforgettable moments while saving on the best attractions.
Have a sales question? Connect with your Regional Director
Compra con confianza
- Más información
Devolución gratuita
¿Cambio de planes? ¡No hay problema! Tendrás 90 días desde la compra para solicitar el reembolso de cualquier pase sin activar.
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