We understand that you may have questions around whether attractions are open, if there are restrictions in place, and how Covid-19 may impact your visit to Oahu in general. Rest assured, we’re here to help. 

How may COVID-19 impact your visit to Oahu?

We’re happy to let you know that attractions are starting to re-open and they’re looking forward to welcoming you. That being said, we advise you to check the individual attraction websites for their most up-to-date information - we’ve included a full list below. 

We’re working closely with attractions to help keep you up-to-date. To make it even easier for you to see scheduled reopenings, we’ve added flags to attraction images on the website - which highlight when an attraction is planning on opening. This information is also listed on the ‘Essentials’ section of each individual attraction page. 

Will entry to attractions be different?

Those attractions that have reopened may have done so with some changes to how Go Oahu pass holders gain entry, and we’re working closely with them to ensure it’s seamless for you. On the attraction pages of our website, we’re adding the information we receive to the ‘Know before you go’ section at the bottom of the page, and we advise that you check this when planning your visit. This section may include changes like queuing further apart - each attraction will have its own process in place. 

We’ve also added some new attraction filters to help you plan your visit including ‘Outside of the city’ and ‘Outdoor attractions’ which you can find on the attraction list page under each pass. 

What is contactless entry? 

Our passes are digital - you simply download them via our app and they live on your phone for when you need them. There is no need to exchange cash or card for payment and attractions will not need to hold your phone to scan the pass. We’re working with as many attractions as possible to encourage contactless entry. 

Should I purchase a pass now, even though I am not sure of my exact travel dates?

Yep! You can buy today, confident in the knowledge that all passes are valid for two years from the date of purchase. And of course, we offer 90-day cancellation in case your plans change. Visit our Risk-Free Guarantee page for more information about our refund policy.

Where can I find more information?

You can check the latest travel and safety information on the Hawaii Tourism Authority's COVID-19/travel alert page

Full list of attraction websites

Aerial Class
Alii Luau - Includes Entry to Polynesian Cultural Center
All of Oahu in One Day Tour
Battleship Missouri Memorial at Pearl Harbor
Bike Rental (Hawaiian Style Rentals)
Bishop Museum
Byodo-In Temple
Chocolate Factory Tour
Diamond Head Hike 
Dolphin Encounter
Famous Beaches Bike Tour
Friday Night Fireworks Sail
Full-day Snorkel Rental
Hawaiian Hula & Ukulele Classes
Honolulu Museum of Art
Iolani Palace
Ka Moana Luau Deluxe Splash Package including Sea Life Park
Kayak Rental
Lyon Arboretum
Makani Catamaran Sail
Makapuu Lighthouse & Halona Blowhole Sightseeing Tour
Moped Rental 
Morning Vinyasa Under the Palms
National Park Service USS Arizona Memorial Narrated Tour
North Shore Tour Guide - Shoreline Fishing
North Shore Tour Guide Hike
Oahu Hidden Gems Tour + Snorkeling with Turtles
Pacific Aviation Museum at Pearl Harbor
Pearl Harbor Historic City Tour
Polynesian Cultural Center
Queen Emma Summer Palace
Rainforest, Waterfalls, and Movie Sites Hike
Sea Life Park Hawaii
Secret Island Beach at Kualoa Ranch
Semi-Private Oahu Surf Lesson by Sea & Board Sports Hawaii
Snorkel Gear Rental + Round-trip Transportation to/from Hanauma Bay
Stand Up Paddle Board Rental
Sunset Dinner Sail on Makani Catamaran
SUP Morning Yoga by Yoga Floats
Taste of Kualoa
USS Bowfin Submarine at Pearl Harbor
Voyaging Catamaran Tour at Kualoa Ranch
Waikele Outlet Mall Shopping Shuttle
Waimea Valley
Wet 'n' Wild Hawaii

How to get in touch

Please note: our customer service team is currently handling a large volume of requests and response times may be impacted.

If urgent, please call us:

Toll-free within the US +1 800 887 9103
Toll-free within the UK +44 800 090 3140
Toll-free within Australia +61 1800 316950
Toll-free within Mexico +52 (800) 2694359
From other countries 1 (617) 671 1000
WhatsApp (available 24/7 for text chat only) USA: 1 (617) 932 6123

 

Our customer service team are available

In the US:
Monday-Friday, 8AM – 9PM EST
Saturday-Sunday, 9AM – 6PM EST

In Europe:
Monday-Friday: 9AM-5PM GMT
Saturday: 10AM-4PM GMT
Sunday: 10.30AM to 4.30PM GMT