Como podemos ajudar

We're glad you asked. We are Go City and we're here to revolutionize the way you vacation. Our passes give you access to a city's top attractions, and what's more, we make it super easy.

All you've got to do is choose the pass that works for you, then you’re all set to explore.

Sim, temos passes para muitas cidades, que você pode comprar acessando nossos sites irmãos: londonpass.com, newyorkpass.com, parispass.com e romeandvaticanpass.com.

Sem dúvidas! Se você quer economizar muito e escolher quais atrações deseja conhecer, então Go City é a melhor opção. 

Confira os exemplos de itinerários nas listas de atrações de nossas cidades para ter uma ideiado quanto você pode economizar.

Com certeza! Você pode encontrar Go City, The London Pass, The New York Pass e The Paris Pass nos canais a seguir.

Go City:
Instagram e Twitter

The London Pass:
Facebook, Instagram e Twitter

The New York Pass:
Facebook, Instagram e Twitter

The Paris Pass:
Facebook, Instagram e Twitter

We accept PayPal, Google Pay and Apple Pay as well as most debit and credit cards including Visa, Mastercard and American Express.

Purchased a pass but still waiting for your confirmation email? Or has your order been declined? If so, it may be due to one of the following reasons…

• You submitted an incomplete or incorrect billing address. 
• Your 3D Secure authentication failed.
• Your bank did not process the transaction as a safety precaution and requires further authorization from you. 
• There was a typo in the email address.

If you’re sure that all of the above details were correct, please give our customer services team a call using the numbers listed at the bottom of this page. They’ll be happy to help!

Oh, and don’t forget to double check your junk folder – sometimes our confirmation emails accidentally end up there.

Once you've purchased your passes, you'll receive a confirmation email with details on how to download and activate them. 

Woah, woah, woah. It's the 21st Century. We've gone digital. You'll receive your passes via email so you can print them off, download the PDF to your phone, or sync them to the Go City app. Convenience is king after all!

Sorry, we aren't offering pass upgrades at this time.

Of course! Just be sure to add their name and email address at checkout.

Sorry, we don't. Our passes already give you great savings on sightseeing, so, unfortunately, we can't offer any further discounted rates on individual passes.

Yep! If you're traveling with a group of 10 or more, you may be eligible for a group discount. Email [email protected] or fill out our group travel form to learn more about our special rates. You can also give us a call, using the numbers at the bottom of this page.

It's time to get the gang together and start planning your trip!

A maioria dos passes não ativados é elegível para reembolso dentro de 90 dias da data de compra. Para mais detalhes, por favor, leia nossa política de cancelamento completa. 

Entre em contato com o atendimento ao cliente para falar sobre grupos acima de 15 pessoas.

Em casos especiais permitimos que o passe seja usado novamente em outro dia. 

É fácil! Basta mostrar o passe para entrar em uma atração. 

The Go City app is your key to exploring a city. Download for free to your Apple or Android device and then follow the instructions in your confirmation email to sync your pass to the app. Once you arrive at your destination, all you've got to do is show your pass at each attraction - easy.

Plus, we've loaded the app with plenty of useful attraction info and more to make planning and exploring even easier.

Some attractions may require a reservation. You can find out which ones need to be booked in advance by visiting the Reservations page for each destination. Just remember that, if you need to make a booking to visit an attraction, your pass must be valid on the day that you visit.

Pfft, this isn't your ex's Netflix account. Our passes cannot be resold or used by more than one person. We're sorry about that!