Chicago - Reservations

Traveling soon?

Some of the attractions on our passes require a reservation. You'll find all the info you need to make a booking at these attractions here!

  • Available on all passes
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    Booking required

    Book your visit up to 5 days in advance on the Go City Reservation Portal.You'll need your order number and the email address you booked with to make a reservation. Remember that your pass must be valid at the time of your visit.

    Plans changed?

    No problem, in the My Bookings section of the Reservations Portal you can amend your booking up to 1 hour before the scheduled booking.

    If you fail to cancel or amend your booking within the cancellation period, your pass will be ineligible for a refund or rebooking.

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  • Available on all passes
    Alert Icon
    Booking required

    Please book your visit up to 5 days in advance on the Go City Reservation Portal. You'll need your order number and the email address you purchased your pass with to make a reservation. Remember that your pass must be valid at the time of your visit.

    We recommend booking slots between 9AM and 2PM for the best availability!

    Plans changed?

    • You can cancel or amend your booking up to 1 hour before the scheduled reservation time in the My Bookings section of the Reservations Portal.

    • If you fail to cancel or amend your booking within the cancellation period, your pass will be ineligible for a refund or rebooking.

    Please note

    • If you do not see availability during peak times and sunset hours, you can arrive without a reservation, but you will need to pay an additional fee of $10 per person. This is strictly based on same-day availability and is not guaranteed.

    • Your reservation permits you entry to Skydeck Chicago starting 15 minutes before your reservation time and up to 15 minutes after your reservation time. However, if you arrive more than 15 minutes after your reservation time, Skydeck Chicago staff will attempt to admit you during an alternate time as space permits, but this is not guaranteed.

    • Group visits of 10 or more can be challenging during busier months, and groups may need to split across multiple reservations.

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    Website

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    Email

    Book via Email
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    Phone

  • Only on the Explorer Pass
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    Booking required

    Head to one of the Big Bus locations between 10AM and 3PM and let an agent know you'd like to book on to the Sunset Live Tour that evening. They will scan your pass and issue you a ticket for the evening's tour.

    Please note

    • You can only book onto a same day tour, for that evening.
    • Tickets are available on a first come first served basis so we recommend booking on early in the day. 
    • Once you have your paper ticket you cannot change your reservation.

    Big Bus agents can be found at the following locations

    • Chicago Riverwalk: 98 E Wacker Drive (near Wabash Ave, NE corner)
    • Skydeck Chicago & Willis Tower: 319 W. Jackson Blvd (opposite Willis Tower/Skydeck entrance)
    • Millennium Park & The Art Institute of Chicago: 200 S. Michigan Ave (in front of Potbelly's)
    • Sheraton Grand Chicago: 441 N. Columbus Drive (across the street from NBC Tower)
    • Navy Pier: 600 E. Grand Ave (Big Bus tent @ north end of park)
    • 360 Chicago: 150 E. Chestnut St (near the corner with Chestnut St)
    • Hard Rock Cafe: 63 W Ontario (on the corner under the Hard Rock Guitar sign)
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    Phone

  • Available on all passes
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    Booking required

    Please call (312) 644-0300 or email ([email protected]) 10pin Bowling Lounge to reserve your spot. Email is preferred for a quick response. All reservations are based on availability and additional times may be available upon request.

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    312-644-0300
  • Available on all passes
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    Booking required

    We recommend you reserve your spot in advance as there is limited walk-up availability. To make a booking,  visit the Experience First website. Select the Mobsters and Haunted Mysteries of Chicago Walking Tour and click 'reserve now'. 

    You will need to enter your card details to reserve your spot, however, you won't be charged unless you fail to show up for your tour or don't cancel within 24 hours of the tour start time.

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  • Available on all passes
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    Booking required

    We recommend you reserve your spot in advance as there is limited walk-up availability. To make a booking, visit the Experience First website. Select the Chicago River Architecture Walking Tour and click 'reserve now'. 

    You will need to enter your card details to reserve your spot, however, you won't be charged unless you fail to show up for your tour or don't cancel within 24 hours of the tour start time.

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  • Available on all passes
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    Booking required

    Click here to book your spot on the tour and follow the instructions to make your reservation. 

    Please note: You'll need to enter your credit card details to confirm your reservation. Your card will not be charged unless you don't show up to the tour or show the guide your valid pass.

     

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  • Available on all passes
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    Booking required

    Click here to book your spot on the On Location Tours website.

    1. Select a date from the calendar on the right-hand side. 
    2. Select the tour you'd like to book.
    3. Select the number of people you're booking for in the Go City® drop down menu.
    4. Enter your pass number(s).
    5. Complete your booking. You will need to provide a credit card number but your card will not be charged unless you fail to show up.
    6. You'll then receive a booking confirmation to show your guide at the meeting point. 

     

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    Website

    Book now
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    Email

    Book via Email
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    Phone

  • Available on all passes
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    Booking required

    Booking isn't required but it is recommended. You can do so by emailing chicagosupport@thecauldron.io or calling (732) 538-7630 (Extension 3).

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