Before you start sightseeing, you'll need to get your Explorer Pass set up. You can do this in four easy steps!

1 - Buy a pass

Just pick the number of attractions you’d like to visit and buy your pass.
 

2 - Download the app

Once you've downloaded our app, sync your pass for easy access. You can also use our app’s handy Trip Planner to favorite attractions. Start planning your itinerary before you even step foot on the plane!

Syncing your pass to the app will not activate it - that happens when you visit our Concierge Service on your first day in Rome, or when your pass is scanned at an attraction (whichever comes first).

Download iOS app >>
Download Android app >>
 

3 - Book your Colosseum and Vatican visits in advance

Both the Colosseum and the Vatican are included with your pass. You need to reserve your visit at least three weeks before you arrive in Rome, as these attractions are extremely popular and book up fast. Details on how to book can be found on our app.

You’ll pick up your tickets for both attractions when you visit the Concierge Service on your first day in Rome.
 

4 - Visit our Concierge Service

On your first day of sightseeing, head to one of our Concierge Services, located on Piazza d'Ara Coeli, Piazza Navona, or Viale Vaticano. They’ll help you book the rest of your tours and attraction visits.

Our Concierge Service offers in-person advice and support when you're in Rome. They’re on hand to manage your bookings and help you make the most of your pass.
 

What the Concierge Service can help with:

✔️ Collecting your Colosseum and Vatican tickets
✔️ Booking attractions that don’t require advance reservations
✔️ Local travel tips
✔️ Answering questions about your pass
✔️ Amending or changing existing bookings

They'll also scan your pass, which will activate it. From then on, you'll have 30 days to use it.

Our Concierge Services are located at the following addresses:

Touristation d'Ara Coeli office
Piazza d'Ara Coeli, 16
00186 Roma RM, Italy

Open daily: 8.30AM - 4PM
See on Maps >> 

Touristation Navona office
Piazza Navona, 25
00186 Roma RM, Italy

Open daily: 9AM - 7PM
See on Maps >> 

Touristation Vaticano office
Viale Vaticano 95, 97 and 101
00192 Roma RM, Italy

Open Daily: 9AM - 5PM
See on Maps >> 

 

If you need any assistance or have any questions regarding Rome and your city break, you can reach out to: [email protected] 

The majority of the Explorer Pass's 45+ attractions can be booked in person at the Concierge Service on your first day in Rome, but there are a few exceptions.

The following attractions need to be booked in advance:

• Colosseum, Roman Forum and Palatine Hill with audio tour and multimedia video (at least 3 weeks in advance)
• Vatican Museums and Sistine Chapel (at least 3 weeks in advance)
• Pasta Class (at least 24 hours in advance)
• Pizza Class (at least 24 hours in advance)
• River Cruise Aperitif on the Tiber (at least 24 hours in advance)

Details on how to book can be found in the app.

The following attractions and experiences do not require a reservation and you can visit them any time:

• Big Bus 1-Day Hop-on, Hop-off Tour
• Big Bus Night Tour
• Hop-on Hop-off River Cruise Ticket (24 Hours)
• Cinecitta World
• Roma World
• Three Tenors in Concert
• Vivaldi's Four Seasons Meets Bach's Masterpieces

Your pass will be scanned on arrival, which will activate your pass.

View all 45+ attractions included with the Explorer Pass >>