All passes
Family-friendly
Indoors

Up to an hour

The Postal Museum

Up to an hour

Discover the captivating history behind Britain’s iconic postal service at the Postal Museum; from its Royal origins over 500 years ago right up to the present day.

All passes
Family-friendly
Indoors

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Overview

This award-winning museum charts the story of Britain’s postal service through a range of fascinating exhibits that help you learn about its origins and evolution over time.

Get up close and personal to the sheets of the world’s first postage stamp or try your hand at sorting through mail on a train carriage. You’ll also get the chance to see a historic mail coach that delivered mail around the country in the 1800s while learning about the history of Britain’s Mail Rail and riding through its old tunnels on an authentic Mail Rail train. With over 60,000 unique objects in the museum and numerous interactive activities to keep you busy, you’ll learn everything there is to know about postal communication while having lots of fun in the process.

What's included

Access to the Postal Museum London
Ride on the 100-year-old Mail Rail

: Getting in
Check the Postal Museum's website or call ahead for availability before visiting. Present your pass at the Mail Rail Welcome Space.
The Mail Rail is generally available for pass holders to ride, however, in the rare cases when it reaches capacity or faces technical issues, customers will be informed on arrival and will still be welcomed to visit the exhibitions in the museum.
Busy tip
We highly recommend visiting the museum on weekday mornings to make the most of your experience.
Disclaimer
If you are visiting with children aged 2 to 4, as they won’t have a pass, they will be charged admission by The Postal Museum. Tickets can be purchased at the ticket office.
Wheelchair accessibility
Mail Rail is a miniature railway originally designed to carry post, not people. As such, it's not suitable for everyone and, unfortunately, the attraction is unable to accommodate wheelchair users on the ride itself, although wheelchair users can experience a virtual version of the ride on site.
: How long is the train ride at The Postal Museum?
The Mail Rail train ride at The Postal Museum is about 15 minutes long.
Is the train ride at The Postal Museum claustrophobic?
Potentially. The Mail Rail train is small and runs through narrow underground tunnels, so you’re enclosed for roughly 15 minutes with limited space around you.
If you’re comfortable on a normal Tube train, you’ll probably be okay, but it can feel noticeably more enclosed than the Tube.
Is there a café at The Postal Museum?
Yes. The Postal Museum has a café in the main museum building, with hot drinks, snacks, cakes and sandwiches, plus indoor and outdoor courtyard seating.
What age is The Postal Museum good for?
The Postal Museum is generally best suited to children aged around 5–12, although it can be enjoyed by visitors of all ages.

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Where you'll be

15-20 Phoenix Pl, London, UK

How to get there

London Underground: take the Piccadilly line. Get off at Russel Square train station. Take Circle, Hammersmith & City or Metropolitan lines. Get off at Farringdon train station. Take the Central line. Get off at Chancery Lane train station.

Standard opening hours

MondayClosed

Tuesday10:00 AM - 05:00 PM

Wednesday10:00 AM - 05:00 PM

Thursday10:00 AM - 05:00 PM

Friday10:00 AM - 05:00 PM

Saturday10:00 AM - 05:00 PM

Sunday10:00 AM - 05:00 PM

Please note that the last departure for the mail rail is 3.30PM

Find out more

For more information, please visit the The Postal Museum website.

Showing 1-6 out of 18 results

Excellent Fun

Debs · Oct 28, 2026

Really informative and great fun especially the ride in the “mail rail”.

Yes, I recommend this attraction

TRIP HIGHLIGHT!

Alexa H · Oct 20, 2026

The estimate of 45 minutes could not be more wrong. I could have spent hours there. The Mail Train was phenomenal. The production value for it was amazing and I loved the entire journey. They don't lie about it being a small train though. The actual museum portion was even better! It was so interactive and I wish we could have spent more time there. We got to make ourselves into stamps and you even got a digital copy of it. Hands down the best thing on our three day pass. Would 100% recommend the Postal Museum!

Yes, I recommend this attraction

Fun for everyone

Caroline K · Oct 8, 2026

I loved the immersive aspect of the experience, riding Rail Mail. It's perfect for adults and children, it's super informative while also having plenty for kids to enjoy

Yes, I recommend this attraction

Interesting Museum

Kristiew1 · Sep 15, 2026

This is an interesting museum made for all ages. It seems to have been relegated to a museum for young kids based on the Mail Rail train ride, which is a ride in the historic tunnels that used to be used to transport the mail. That is a shame since there are all kinds of interesting facts to be learned here. At least the kids do not run wild, as in the London Transport Museum. It is worth a look.

Yes, I recommend this attraction

Postal train and museum

Anna C. · Sep 14, 2026

This was an intersting tour. I learnt lots about the postal system that I did not know. Great for children also.

Yes, I recommend this attraction

Lack Of Appointments For 3rd Party Tickets

Aug 27, 2026

Travelled from the midlands, planned a day of venues to visit as part of purchasing the London Pass with my family of 5 of us. Unfortunately this venue did not allow for pre booking and made this out first venue. So we arrived just before 1100 and was told no spaces for "3rd party tickets" until after 2pm. Due to having other plans this meant we were unable to visit this which was a massive shame. Staff really didn't care and felt they were rude.

Showing 1-6 out of 18 results