We understand that you may have questions around whether attractions are open, if there are restrictions in place, and how Covid-19 may impact your visit to Paris in general. Rest assured, we’re here to help. 

How may COVID-19 impact your visit to Paris?

Attractions are currently closed due to local lockdown but look forward to welcoming you back once the city reopens. That being said, we advise you to check the individual attraction websites for their most up-to-date information - we’ve included a full list below. 

We’re working closely with attractions to help keep you up-to-date. To make it even easier for you to see scheduled reopenings, we’ve added flags to attraction images on the website - which highlight when an attraction is planning on opening. This information is also listed on the ‘Essentials’ section of each individual attraction page. 

How do I plan a future trip?

Following current regulations, attractions may change how Go Paris pass holders gain entry upon reopening, and we’re working closely with them to ensure it’s seamless for you. On the attraction pages of our website, we’re adding the information we receive to the ‘Know before you go’ section at the bottom of the page, and we advise that you check this when planning your visit. This section may include changes like queuing further apart - each attraction will have its own process in place. 

We’ve also added some new attraction filters to help you plan your visit including ‘Outside of the city’ and ‘Outdoor attractions’ which you can find on the attraction list page under each pass. 

What is contactless entry? 

Our passes are digital - you simply download them via our app and they live on your phone for when you need them. There is no need to exchange cash or card for payment and attractions will not need to hold your phone to scan the pass. We’re working with as many attractions as possible to encourage contactless entry. 

Should I purchase a pass now, even though I am not sure of my exact travel dates?

Yep! You can buy today, confident in the knowledge that all passes are valid for two years from the date of purchase. And of course, we offer 90-day cancellation in case your plans change. Visit our Risk-Free Guarantee page for more information about our refund policy.

Full list of attraction websites

Abbaye Royale De Chaalis
Aquarium de Paris - Cinéaqua
Arc de Triomphe
Bap Bap Brewerie
Basilica Cathedral of Saint-Denis
Bateaux Parisien
Big Bus Paris
Caves du Louvres
Centre Pompidou
Chapelle Expiatoire
Châteaux de Champs-Sur-Marne
Château de Compiègne
Château Fontainebleau
Château de Pierrefonds
Château de Vincennes
Cheese, Art and Local Life Tour
Cinémathèque Française
Cité de l’Architecture et du Patrimoine
Cité des Sciences
Citroen 2CV in Montmartre
Conde Museum - Château de Chantilly
Covered Passage Walking Tour
Dali Paris
Experience Bohemian Paris Tour
Flyview
Fragonard Museum
Grande Arche de La Défense
Gustave Moreau Museum
House of Auguste Rodin at Meudon
How to become Parisian
Institut du Monde Arabe
La Conciergerie
Maurice Denis Museum
Montmartre Tour
Musée d’Art et d’Histoire du Judaïsme
Musée de Cluny – Musée du Moyen-Age
Musée de la Musique
Musée de l’Armée
Musée des Arts décoratifs
Musée des Arts et Métiers
Musée des Plans Relief
Musée d'Orsay
Musée du Chocolat
Musée du Quai Branly
Musée Grevin
Musée National de l’histoire de l’immigration
Musée National de l’Orangerie
Musée National des Art Asiatiques
Musée National Eugène Delacroix
Musée National Gustave Moreau
Musée Nissim de Camondo
Musée Picasso
Musée Rodin
National Museum of Port-Royal de Champs
National Museum of the Renaissance
O Chateau Bar & Restaurant
Palais de la Découverte
Pantheon
Parc Asterix Theme Park
Paris Story
Petit Train de Montmartre
Rex Studio
Sainte-Chapelle
Sèvres Ceramics Museum
Stade de France
The Palace of Malmaison
The Louvre 
Tour Montparnasse
Versailles Castle

Villa Savoye

How to get in touch

Please note: our customer service team is currently handling a large volume of requests and response times may be impacted.

If urgent, please call us:

Toll-free within the US +1 800 887 9103
Toll-free within the UK +44 800 090 3140
Toll-free within Australia +61 1800 316950
Toll-free within Mexico +52 (800) 2694359
From other countries 1 (617) 671 1000
WhatsApp (available 24/7 for text chat only) USA: 1 (617) 932 6123

 

Our customer service team are available

In the US:
Monday-Friday, 8AM – 9PM EST
Saturday-Sunday, 9AM – 6PM EST

In Europe:
Monday-Friday: 9AM-5PM GMT
Saturday: 10AM-4PM GMT
Sunday: 10.30AM to 4.30PM GMT